Natural Language Processing news and trends

Voice AI Takes the Wheel Transforming Connected Car Experiences
artificial intelligence // March 14, 2024

The relationship between mankind and machine is undergoing a fundamental transformation. For the first time in history — at least outside of TV shows like “Knight Rider” and movies like “Cars” and “The Love Bug” — cars can now talk back to, and communicate with,...

Walled Garden LLMs Build Enterprise Trust in AI
artificial intelligence // September 19, 2023

It’s been nearly a year since generative artificial intelligence (AI) tools first hit the shelves. In the time since, the technology has captured both the public imagination and lawmaker attention, but a clear game-changing impact that assuages concerns about data security and privacy, as large...

Voice AI Ushers in Next-Gen Compliance Monitoring for Financial Sector
artificial intelligence // May 09, 2023

Whether it’s desk or cell phones, videoconferencing platforms or software-based trading systems, voice remains the primary communication tool for financial markets. As a result, audio files and video recordings are an important part of the data that organizations review as compliance monitoring requirements around voice...

How Generative AI Is Helping Generate New B2B Efficiencies
artificial intelligence // February 27, 2023

Even the most entrenched and traditional industries are now wising up to modern technology’s benefits. This, as aging systems increasingly create headaches while B2B enterprise transactions start to take more and more behavioral cues from today’s hyper-personalized, convenient, and real-time consumer experience journey. That’s why...

Interviews & Exclusives
Voice AI Takes the Wheel Transforming Connected Car Experiences

March 14, 2024
The relationship between mankind and machine is undergoing a fundamental transformation. For the first time in history — at least outside of TV shows like “Knight Rider” and movies like “Cars” and “The Love Bug” — cars can now talk back to, and communicate with, their drivers and passengers. And it is all thanks to […]

Voice AI Ushers in Next-Gen Compliance Monitoring for Financial Sector

May 09, 2023
Whether it’s desk or cell phones, videoconferencing platforms or software-based trading systems, voice remains the primary communication tool for financial markets. As a result, audio files and video recordings are...

Hotel, Banking Customers Embrace SoftBank’s Humanoid Robot, Pepper

July 30, 2018
Imagine you were traveling on business and you just arrived into town and had an emergency. Your luggage was sent to the wrong city or you were late for a...

Quick Reads
ComplyAdvantage Buys Golden to Bolster Financial Crime Fighting Tool

April 24, 2024
Financial crime intelligence provider ComplyAdvantage has acquired tech company Golden. As ComplyAdvantage noted in a Wednesday (April 23) news release sent to PYMNTS, Golden is “automating the construction of one of the world’s largest knowledge graphs,” which shows interconnected data points and their relationships for analyzing complex information.   “Golden’s data extraction and disambiguation using sophisticated natural language processing […]

DHL Integrates Machine Learning to Mitigate Supply Chain Risks

May 25, 2017
As technology continues to advance various aspects of consumers everyday lives, businesses have started following suit over the past few years to help keep up with demand. As such, it...