False Declines news and trends

56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
eCommerce // February 01, 2024

Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due to a false decline. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Top-Performing Subscription Merchants Recover 60% of Failed Payments
Subscriptions // December 28, 2023

Subscription companies lose an average of 9% of sales to failed payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

3 in 4 eCommerce Firms Prioritize Anti-Fraud Innovation to Prevent Data Breaches
Security & Fraud // November 20, 2023

False declines are a significant yet often overlooked issue that impacts both businesses and consumers. Picture this: You attempt to make a purchase, only to face rejection, not because of insufficient funds or fraudulent activity, but due to a false decline. These instances, where legitimate...

Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
Fraud Prevention // November 14, 2023

Online retailers widely implement anti-fraud tools and strategies — but minimizing false declines while effectively screening out potential fraud is easier said than done. Payment service providers (PSPs) can be crucial in helping eCommerce firms find the right approach to these challenges. In fact, 86%...

Interviews & Exclusives
80% of Failed Subscription Payments Not the Customer’s Fault

May 02, 2023
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if […]

Open Banking and Machine Learning Aid the Battle Against False Declines

April 12, 2023
Elizabeth Graham, product manager at Entersekt, said false declines carry significant risks for banks and merchants, where consumer loyalty is critical. Get the Full Story Complete the form to unlock this...

False Declines Drop When Merchants and Issuers Show a Little Trust

November 18, 2022
Card declines are known to blast off during peak shopping seasons, the winter gifting holidays topping the list, and the pernicious problem of false declines is a fixable part of...

Mastercard: The Why Of The Ethoca Buy

March 13, 2019
In the quest to reduce false positives and chargebacks, and boost digital commerce for consumers, Mastercard is buying Ethoca. Johan Gerber, executive vice president of security and decision products, delves...

Quick Reads
Top-Performing Subscription Merchants Recover 60% of Failed Payments

December 28, 2023
Subscription companies lose an average of 9% of sales to failed payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]

FlexPay Snags $6M To Help Merchants Reduce False Declines

December 09, 2019
FlexPay, a Montreal-based FinTech company that uses artificial intelligence (AI) and machine learning to aid merchants in recouping revenue lost from falsely declined transactions, has raised $6 million in a...

IdentityMind Goes Social To Tackle False Declines

September 26, 2016
IdentityMind announced the launch of its new solution that uses social network intelligence to help companies reduce false positives by 50 percent. Get the Full Story Complete the form to...