Voice Economy news and trends

Voice Assistants Learn the Art of Small Talk
Voice Activation // April 12, 2024

Voice assistants have already made significant strides in areas such as smart home integration, educational settings and business applications. However, their current capabilities are limited by a lack of robust reasoning and planning abilities.  Get the Full Story Complete the form to unlock this article and enjoy...

QSRs Add Voice AI, but Consumers Aren’t Biting
Today In Data // November 20, 2023

Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a long time before the technology can provide a better experience than interacting with a human. Get the Full Story Complete...

Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
artificial intelligence // October 24, 2023

The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Multilingual AI Assistants Boost Voice Tech Appeal Despite Uneven Adoption
artificial intelligence // October 17, 2023

Is your smart voice assistant speaking your language? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Interviews & Exclusives
QSRs Add Voice AI, but Consumers Aren’t Biting

November 20, 2023
Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a long time before the technology can provide a better experience than interacting with a human. Get the Full Story Complete the form to unlock this article and enjoy unlimited free […]

Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills

October 24, 2023
The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  Get the Full Story Complete the form to unlock this article and enjoy...

Multilingual AI Assistants Boost Voice Tech Appeal Despite Uneven Adoption

October 17, 2023
Is your smart voice assistant speaking your language? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

The Race to Develop Voice AI Faster Than Scammers Can Clone It  

July 19, 2023
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...