Amazon Brand news and trends

For Better Or Worse, Customer Service IS The Brand
Retail // July 26, 2017

A good product at a good price: that used to be the recipe for a good brand. But a third ingredient in retail is quickly overshadowing those bastions of success, and that is customer service. Consumers want a seamless shopping experience, and if they don’t...

Quick Reads
Amazon Promotes Private-Label Brands On Rival Websites

October 03, 2018
Amazon is now promoting its own products inside the listings of competitive brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]