Carmax news and trends

Auto Industry Wrestles With Challenge of Tariffs and Cautious Consumers
Economy // September 25, 2025

The auto industry is reportedly being rocked by tariffs, the expense of electrification and cautious consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

CarMax Increases Loan Loss Provisions Amid ‘Uncertain Economic Outlook’
Earnings // June 20, 2025

Used car retailer CarMax saw greater loan losses and economic uncertainty during the quarter ended May 31. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

CarMax: Digital Capabilities Support Over 80% of Used Car Sales
Earnings // April 10, 2025

CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

CarMax Leverages Omnichannel Strategy to Drive Customer Experience
Earnings // December 19, 2024

While CarMax reported solid third-quarter results Thursday (Dec. 19), including a 5.4% increase in retail used unit sales and a 6.3% rise in wholesale unit sales, company officials attributed this growth to strong execution across its business model, led by its omnichannel strategy. Get the...

Interviews & Exclusives
Online Auto Industry Stalls as Consumers Drive New Digital-First Experiences

June 28, 2024
With consumers unwilling to trust eCommerce channels to complete their car-buying journeys, the online auto sales industry is seeing shifts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

CarMax Says Consumers Want to Buy, Finance and Sell Their Cars Online

December 28, 2022
Online car buying, where digital tools handle the tedious stuff, is remaking automotive checkout experiences. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Quick Reads
CarMax Bets on Tech to Streamline Used Car Buying Journey

April 14, 2026
Using technology to streamline the buying and selling of cars is on the agenda at CarMax, as the used car retailer prepares a new strategic plan under the leadership of a new CEO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

Auto Industry Wrestles With Challenge of Tariffs and Cautious Consumers

September 25, 2025
The auto industry is reportedly being rocked by tariffs, the expense of electrification and cautious consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

CarMax Increases Loan Loss Provisions Amid ‘Uncertain Economic Outlook’

June 20, 2025
Used car retailer CarMax saw greater loan losses and economic uncertainty during the quarter ended May 31. Get the Full Story Complete the form to unlock this article and enjoy...

CarMax: Digital Capabilities Support Over 80% of Used Car Sales

April 10, 2025
CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call. Get the Full Story Complete the form to...