Commerce Connected Playbook news and trends

Deep Dive: Why Retailers Are Merging Online, In-Store Shopping For The Omnichannel Age
Commerce Connected // September 21, 2020

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Crate And Barrel On Weathering The Pandemic-Driven Push To Omnichannel
Commerce Connected // September 18, 2020

With brick-and-mortar retailers reopening worldwide, consumers are heading back to stores — and they’re taking their newfound digital shopping and payment habits with them, says Joan King, senior vice president of eCommerce for retailer Crate and Barrel. In the latest Commerce Connected Playbook, King discusses...

Crate And Barrel: Personalizing The Shopping Experience For A Digital-First Buyer
Commerce Connected // September 17, 2020

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Deep Dive: How Grocers Can Innovate Delivery For Tomorrow’s Omnichannel Shoppers
Commerce Connected // June 09, 2020

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Interviews & Exclusives
Economic Headwinds Force Hard Look at What Drives Customer Value, Says FlexPay COO

May 05, 2023
PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus on. Trevor Murphy, COO and co-founder of payment authorization management platform FlexPay, says opportunities still exist despite market headwinds and economic uncertainty — businesses just have to know where to […]

Connected Commerce Is So Hot Right Now (Thanks To Payments)

March 15, 2019
Connected commerce is among the hottest trends in retail, and not just for streaming or ridesharing or online gaming services, but for subscription purchases, too. In fact, according to new...

NEW REPORT: The Cutthroat, Consumer-Centric Grocery Price Wars

September 18, 2018
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NEW REPORT: How Connected Retailers Connect With Consumers

July 10, 2018
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