Connected Dining news and trends

Ghost Kitchens Vanish as In-Person Dining Returns
Restaurant innovation // April 14, 2024

The ghost kitchen industry has become a shadow of its former self. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Kroger’s Sushi Sales Blur Line Between Grocery Stores and Restaurants
Retail // September 03, 2023

Consumers prefer to pick up their restaurant meals, but where they purchase them is no longer as clear-cut.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Gen Z Scrimps on Food Quality Amid Restaurant Inflation
Consumer Insights // August 24, 2023

Across generations, consumers are loath to trade down to restaurants with lower-quality food, even as prices rise, but PYMNTS research finds that Gen Z is the most willing to compromise on taste. Get the Full Story Complete the form to unlock this article and enjoy...

Starbucks Taps Digital Menus to Personalize the In-Restaurant Experience
Earnings // August 01, 2023

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Interviews & Exclusives
Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews

June 22, 2023
Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good graces. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

62% of Consumers Discover Restaurants on Google

June 15, 2023
As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any of their social media pages....

Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All

June 06, 2023
Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income or financial lifestyle. This is...

Restaurant Operators Want Smarter Software to Simplify Payments Complexity

May 26, 2023
Today’s restaurants are challenged to be more productive than ever, and to meet those challenges, they need smarter workforce management solutions. Get the Full Story Complete the form to unlock...

Quick Reads
Ghost Kitchens Vanish as In-Person Dining Returns

April 14, 2024
The ghost kitchen industry has become a shadow of its former self. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]