Credit Card Disputes news and trends

CFPB Orders Apple, Goldman Sachs to Pay $90 Million Over Apple Card Violations
Credit Cards // October 23, 2024

If there’s a regulatory body that’s been busier this week than the Consumer Financial Protection Bureau (CFPB), we’d be hard-pressed to name it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Visa Adds AI-Powered Reports and Auto-Fill to Dispute Processing Platform
VISA // September 24, 2024

Visa has unveiled new features and programs designed to help merchants manage the disputes process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Card Disputes Projected to Jump 40% as Friendly Fraud Persists
Credit Cards // June 19, 2024

Shoppers are reportedly getting increasingly comfortable disputing credit card charges. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

‘Self-Service’ Dispute Management Saves Merchants Time, Money — and Keeps Consumers Happy
Credit Cards // October 07, 2022

To err is human. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing...

Interviews & Exclusives
52% of Consumers Want Disputes to Be Easy and Resolved Fast

November 06, 2024
Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence and Banyan, “How Card Disputes Are an Opportunity to Cultivate Customer Loyalty,” reveals that these friction points actually represent critical moments that can either cement […]

‘Self-Service’ Dispute Management Saves Merchants Time, Money — and Keeps Consumers Happy

October 07, 2022
To err is human. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Quick Reads
Visa Adds AI-Powered Reports and Auto-Fill to Dispute Processing Platform

September 24, 2024
Visa has unveiled new features and programs designed to help merchants manage the disputes process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Card Disputes Projected to Jump 40% as Friendly Fraud Persists

June 19, 2024
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...