The Data Point news and trends

Nearly 100% of Consumers Globally Engage Digitally Monthly
Consumer Insights // May 08, 2025

Digital activity is becoming nearly ubiquitous across the globe, though the intensity and nature of engagement reveal significant disparities linked to demographics, geography and infrastructure, according to a new report. In the latest edition of “How the World Does Digital,” PYMNTS Intelligence documents the digital...

81% of High-Uncertainty Middle-Market Firms Delay Tech Initiatives
Cybersecurity // May 07, 2025

Cybersecurity risks are not merely a cost center for middle-market firms but represent a significant impediment to technological innovation, a challenge amplified dramatically for those operating in environments of high uncertainty, according to a recent report by PYMNTS. The analysis, part of the 2025 Certainty...

Brazilian Consumers Lead Mobile In-Store Use Globally, Despite Checkout Frictions
Mobile // May 06, 2025

Brazilian consumers are rapidly adopting mobile devices for retail purchases, outpacing global trends, though pervasive payment friction presents a significant hurdle for merchants, according to the 2025 Global Digital Shopping Index: Brazil edition. Commissioned by Visa Acceptance Solutions and produced by PYMNTS, the report draws...

Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
Consumer Insights // May 05, 2025

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial calculus, according to a new report from PYMNTS. The report, titled “How Do Consumers Weigh Convenience Services Against Financial Pressure?...

Interviews & Exclusives
Nearly 9 in 10 Job Posting Scams Impersonate Trusted Company Brands

May 12, 2025
In a financial landscape marked by sophisticated threats, a new report highlights how malicious actors are adopting highly personalized strategies, mirroring legitimate business practices, to exploit specific vulnerabilities across generational lines. Scammers are drawing from the toolkits of legitimate businesses, personalizing their offerings and customizing how they contact and convince victims to engage. The report, […]

81% of High-Uncertainty Middle-Market Firms Delay Tech Initiatives

May 07, 2025
Cybersecurity risks are not merely a cost center for middle-market firms but represent a significant impediment to technological innovation, a challenge amplified dramatically for those operating in environments of high...

Brazilian Consumers Lead Mobile In-Store Use Globally, Despite Checkout Frictions

May 06, 2025
Brazilian consumers are rapidly adopting mobile devices for retail purchases, outpacing global trends, though pervasive payment friction presents a significant hurdle for merchants, according to the 2025 Global Digital Shopping...

Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns

May 05, 2025
Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial calculus, according to a new...

Quick Reads
Digital Banks Fill Gaps in Small Business Working Capital Loans

January 17, 2023
As working capital from traditional lenders evaporates, SMBs are seeking fresh funds from digital channels. That’s according to PYMNTS and NCR’s report “Digital Banking Rises To Meet SMB Needs,” which showed that as SMBs raised prices last year to meet higher supplier and operating costs, many if not most believe they’ve hiked prices as far […]

56% of Consumers Say Storing Payment Info With Retailers Improves Checkout

November 22, 2022
Manually entering credit card information for each online purchase is such a source of friction and irritation that more than half of consumers are setting their security concerns aside and...

94% of Companies Plan Investments to Digitize Payments and Finance Functions

November 15, 2022
Demand for digitization in the payments and finance areas has reached critical velocity as a new sampling of CFOs shows near unanimous support for additional spending on this technology to...