“Recurring payments” is a bit of a misnomer, when approximately 13 percent of them don’t recur at all. Instead, the card on file gets declined, despite the fact that it was working fine last month, last week or whenever the customer subscribed to the product...
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Over-the-top (OTT) media services started as an alternative for millennials who didn’t want to (and often couldn’t) pay $150 per month for a bloated cable package full of channels they didn’t want just so they could watch a few shows they cared about. Enter Netflix....
Who doesn’t love a free trial? PYMNTS CEO Karen Webster knows a guy who loves them so much that he keeps an Excel spreadsheet outlining how he will eat for free for the next year using trials of meal kit delivery services. Get the Full...
July 11, 2019
It’s one of the blessings and curses of subscription eCommerce: As easy as it can be to sign up consumers for one such service or another, it can be just as easy for that consumer to leave that service after a month or two. Indeed, some 71 percent of digital media consumers planned to cancel […]
October 27, 2017
“Click to subscribe!” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
August 11, 2017
Over-the-top (OTT) media services started as an alternative for millennials who didn’t want to (and often couldn’t) pay $150 per month for a bloated cable package full of channels they...
July 14, 2017
Who doesn’t love a free trial? PYMNTS CEO Karen Webster knows a guy who loves them so much that he keeps an Excel spreadsheet outlining how he will eat for...