Digital Engagement news and trends

Costco Leans Into Memberships Amid Tariff Uncertainty
Earnings // March 06, 2025

As the Trump administration rolls out — and rescinds — tariffs on Canada and Mexico, investors were anxious to learn how the policy would impact Costco. The company’s reliance on membership fees for more than 70% of its operating profits gives it an advantage over competitors...

Foot Locker Looks to Digital Expansion, Reimagined Stores to Woo Cautious Customers
Earnings // March 05, 2025

A common theme in recent earnings calls involving The Home Depot, Lowe’s and Target has been the “cautious consumer” as shoppers are becoming more selective about their spending, often waiting for the right moment to make a purchase rather than buying impulsively. Get the Full Story...

David’s Bridal Announces CEO Transition, New ‘Asset-Light, AI-Powered Business Model’
Retail // March 05, 2025

David’s Bridal is set to make a CEO transition and several other leadership changes as it shifts to an “asset-light, AI-powered business model.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Peloton Continues Comeback With Strong Subscription Metrics
Earnings // February 06, 2025

For Peloton, intensifying efforts to enhance its subscription-based model, reduce member churn and increase engagement are foremost among its goals for 2025. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Interviews & Exclusives
UnitedHealth Sees Digital Solutions Slash Onboarding Costs

January 16, 2025
Digital transformation is at the forefront of an overarching strategy to elevate the customer experience for officials at UnitedHealth Group. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, […]

From AI to Esports: Digital Evolution Goes for Gold at Paris Olympics

July 24, 2024
Artificial intelligence (AI) is set to transform the landscape of the 2024 Paris Olympic Games, ushering in a possible wave of technological advancement and operational efficiency. Get the Full Story...

How the Generations Navigate the Digital Economy: An 11 Country Perspective

July 23, 2024
In an era defined by rapid technological evolution, each generation brings its own distinct approach to digital engagement. Get the Full Story Complete the form to unlock this article and...

Japan’s Boomers and Seniors Don’t Like Digital. Why That’s a Problem.

July 19, 2024
In the Land of the Rising Sun, where tradition meets technology, Japan is navigating a digital crossroads. Despite pioneering 3G technology and boasting a vibrant mobile culture, the nation finds...

Quick Reads
David’s Bridal Announces CEO Transition, New ‘Asset-Light, AI-Powered Business Model’

March 05, 2025
David’s Bridal is set to make a CEO transition and several other leadership changes as it shifts to an “asset-light, AI-powered business model.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

FCC Offers Broadband Subsidies to Narrow ‘Digital Divide’

August 06, 2023
The Federal Communications Commission (FCC) says it wants to make broadband service more affordable. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Impel Raises $104M to Help Car Dealers Improve Digital Engagement

January 19, 2023
Impel has raised $104 million to grow its digital engagement software for automotive manufacturers, dealers and third-party marketplaces. Get the Full Story Complete the form to unlock this article and enjoy...