Loyalty benefits used to show up at checkout: a card swiped, a code entered, a discount applied after the decision was already made. That moment is moving earlier, into the conversation where an artificial intelligence agent is still deciding where to buy. Synchrony announced an...
A good offer can lose its value when the shopper never sees it. That problem gets expensive fast when the missed moment happens at checkout. “The Smart Basket Opportunity: How Merchants Can Capture More Consumer Spending” was produced in collaboration with FIS. PYMNTS Intelligence independently...
For years, off-price retailers such as TJX (parent of T.J. Maxx, Marshalls and HomeGoods), Ross Stores, Burlington, Dollar General and even Target have built their pitch on a simple thesis: economic downturns make bargain hunting not just appealing but essential. The sector’s core customer base...
For the world’s biggest retailers, summer means two things: sales events, and more sales events. Amazon kicked off its annual summer sale on Tuesday (July 8), and the eCommerce giant announced that its Prime Day event will now stretch over four days instead of the usual two,...
September 24, 2026
The shopping basket has always held the answer. Brands just haven’t had a clear way to read it at the moment a customer pays. Smart checkout technology could change that by matching products in the basket with eligible offers and applying the savings automatically. “The Smart Checkout Opportunity: Why Brands Are Ready to Fund a […]
August 21, 2025
For years, off-price retailers such as TJX (parent of T.J. Maxx, Marshalls and HomeGoods), Ross Stores, Burlington, Dollar General and even Target have built their pitch on a simple thesis:...
January 07, 2025
The planned but failed Kroger-Albertsons merger captured headlines in the grocery sector in 2024, and the latter is scheduled to announce its third-quarter results Wednesday (Jan. 8). But as the...
December 16, 2024
Big Lots’ Chapter 11 bankruptcy filing and upcoming acquisition by Nexus Capital Management revealed the deep-rooted issues in the company’s business model, particularly its struggle to adapt to the digital age. In...
June 17, 2025
Amazon says its annual Prime Day sale is doubling in size this summer. The retail giant announced Tuesday (June 17) that the event will stretch over four days instead of the usual two, running from July 8 through July 11. Also new this year is something called “Today’s Big Deals.” According to Amazon’s announcement, these are “themed daily […]
May 14, 2025
Uber has rolled out a series of products designed to help customers save money. “We’re hearing it more and more these days — life just feels like a lot. Too complicated....
April 29, 2025
Amazon is reportedly looking for steep supplier discounts to offset the cost of U.S. tariffs. As the Financial Times (FT) reported Tuesday (April 29), the tech giant has asked for low double-digit price decreases...
April 28, 2025
For years, Amazon’s Prime Day has been a prime opportunity for the company’s third-party merchants. But amid an ongoing trade war between the U.S. and China sparked by President Donald Trump’s tariffs...