Dispute Management news and trends

Sift Adds PayPal and Adyen Integrations for Chargeback Management
Security & Fraud // September 19, 2023

Sift has unveiled new integrations and automation capabilities for its Dispute Management product, providing merchants with a solution to efficiently manage chargebacks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Report: Merchants Overestimate Their Own Dispute-Resolution Skills
Fraud Prevention // May 16, 2022

The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp...

Tech Takes The Emotion Out Of Dispute Management
Credit Unions // November 21, 2019

Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able to use a range of tactics to make off with unauthorized transactions. Get the Full...

How Humans, Machines Can Join Forces To Catch Payments Fraud
Artificial Intelligence // November 12, 2019

To catch payments fraud, man and machine must work together. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Interviews & Exclusives
Report: Merchants Overestimate Their Own Dispute-Resolution Skills

May 16, 2022
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp down on fraud, but PYMNTS researchers found that many merchants […]

Tech Takes The Emotion Out Of Dispute Management

November 21, 2019
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able...

How Humans, Machines Can Join Forces To Catch Payments Fraud

November 12, 2019
To catch payments fraud, man and machine must work together. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Quick Reads
Lumin Adds FINBOA’s Dispute Management Capabilities to Digital Banking Platform

January 07, 2025
Lumin Digital said Tuesday (Jan. 7) that it will add enhanced, paperless dispute management capabilities to its digital banking platform through a new partnership with process automation provider FINBOA. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Sift Adds PayPal and Adyen Integrations for Chargeback Management

September 19, 2023
Sift has unveiled new integrations and automation capabilities for its Dispute Management product, providing merchants with a solution to efficiently manage chargebacks. Get the Full Story Complete the form to unlock this article...

PSCU Partners With Lean Industries For Dispute Management

November 04, 2019
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4)....