The speech-to-text API market is predicted to grow to $4.1 billion by 2024, so long as rampant fraud and rising churn don’t stand in its way. But how can providers work to keep their subscribers from straying? In the latest Global Recurring Payments Tracker, Kate...
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Subscribers expect frictionless payment experiences, whether they are accessing videos, music or software as a service (SaaS). Some subscribers may eventually choose to abandon their subscriptions voluntarily, but a significant share could be blocked from access due to logistical issues like expired credit cards or...
Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut customers out from getting the help they need. In the new Global Recurring Payments Tracker, Pablo Kenney, director of product...
January 14, 2020
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November 05, 2019
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September 16, 2019
Subscription providers would be the first to state that payments need to move seamlessly and continuously across borders. Consumers do not want to encounter any friction when it comes to...
