Pymnts Intelligence news and trends

The New Power Broker in Consumer Decisions Is AI
artificial intelligence // April 03, 2026

The history of technology is littered with winners and losers. The winners typically have at least one thing in common: they were able to control the primary interface between large user audiences and the digital services they desired. Get the Full Story Complete the form...

90% of Top Credit Unions Win SMB Loyalty With Digital Payments Tools
Credit Unions // April 03, 2026

A growing share of small businesses are not leaving credit unions yet, but they are preparing to. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Why Gen Z Uses BNPL and Installments Differently
Payment Methods // April 03, 2026

Consumers are no longer choosing how to pay based on habit or loyalty. They are selecting financial tools with a specific outcome in mind at the moment of purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

What People Actually Want From AI
artificial intelligence // April 02, 2026

The artificial intelligence industry spends considerable energy debating what models can do. Anthropic asked a different question: What do people actually want them to do? The answer, drawn from 80,508 interviews across 159 countries and 70 languages, is more personal than most industry projections suggest,...

Interviews & Exclusives
The New Power Broker in Consumer Decisions Is AI

April 03, 2026
The history of technology is littered with winners and losers. The winners typically have at least one thing in common: they were able to control the primary interface between large user audiences and the digital services they desired. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to […]

90% of Top Credit Unions Win SMB Loyalty With Digital Payments Tools

April 03, 2026
A growing share of small businesses are not leaving credit unions yet, but they are preparing to. Get the Full Story Complete the form to unlock this article and enjoy...

Why Gen Z Uses BNPL and Installments Differently

April 03, 2026
Consumers are no longer choosing how to pay based on habit or loyalty. They are selecting financial tools with a specific outcome in mind at the moment of purchase. Get...

Real-Time Payments Ease the Squeeze on Workers and Small Firms

April 02, 2026
Real-time payments are moving from a technical upgrade to altering how money is actually experienced, managed and valued across the economy. Get the Full Story Complete the form to unlock...

Quick Reads
Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

Retailers Elevate Embedded Finance as Risk and Complexity Rise

December 22, 2025
Retailers are moving quickly to tighten control over how consumers pay, as new PYMNTS Intelligence data shows embedded finance shifting from a background capability to a frontline business priority. Get...

Rite Aid Attributes Bankruptcy Return to Empty Shelves, Shopper Trade-Down

May 06, 2025
Rite Aid has claimed in a court filing Tuesday (May 6) that its inability to sustain a successful recovery and its subsequent return to bankruptcy protection is primarily due to...

Gen Z Accounts for Largest Increase in Paycheck-to-Paycheck Consumers

March 14, 2025
Generation Z saw the sharpest increase in the number of people living paycheck to paycheck over the past two years. Get the Full Story Complete the form to unlock this...