Voice Assistants news and trends

Amazon to Change How Alexa Developers Are Paid
Amazon // April 10, 2024

Amazon will stop paying developers to create applications — called Skills — for its voice assistant Alexa. This will end an offering that has been available to developers since 2017 and aimed to build an app store for Alexa, Bloomberg reported Wednesday (April 10). Amazon...

Samsung Plans AI Makeover for Bixby Voice Assistant
artificial intelligence // April 01, 2024

Samsung reportedly plans to give its voice assistant Bixby a generative artificial intelligence (AI) upgrade. “With the emergence of generative AI and LLM (large language model) technology, I believe that we have to redefine the role of the Bixby, so that Bixby could be equipped with generative AI...

Ford and Lincoln Unveil Updated Connected Car Services
Transportation // January 22, 2024

Ford and its luxury brand Lincoln are enabling customers to access apps and services in their vehicles through a new integrated native experience.  Drivers will also be able to do so with Apple CarPlay and Android Auto, the company said in a Monday (Jan. 22) press...

GenAI Transforms In-Car Voice Assistants Into Personalized, Interactive Road Companions
artificial intelligence // January 15, 2024

Imagine having the ability to engage in a meaningful conversation with your in-car voice assistant — discussing the latest news, exploring nearby points of interest, or checking the weather, all in an engaging, conversational tone.  This is what the integration of generative AI is promising...

Interviews & Exclusives
Lipstick Goes AI at CES

January 10, 2024
CES 2024 is shaping up to be a watershed event for artificial intelligence (AI) and the connected economy. After the pre-show hype focused on robotics and the connected home, the event’s first two days were packed with consumer brands declaring their intentions to build AI into everything from search engines to car engines to lipstick. […]

QSRs Add Voice AI, but Consumers Aren’t Biting

November 20, 2023
Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a long time before the technology...

Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust

October 06, 2023
Consumers today are increasingly seeking smarter, simpler, and more connected routines, and voice technology has the potential to fulfill these needs. However, the adoption of voice technology remains uneven as...

Nearly Half of US Consumers Use Digital for Travel, Healthcare and Smart Home Tech Activities

April 04, 2023
The connected economy expands with each new activity consumers perform via digital means, and those are increasing, as the average consumer now engages in 28 digital activities monthly, compared to...

Quick Reads
Amazon to Change How Alexa Developers Are Paid

April 10, 2024
Amazon will stop paying developers to create applications — called Skills — for its voice assistant Alexa. This will end an offering that has been available to developers since 2017 and aimed to build an app store for Alexa, Bloomberg reported Wednesday (April 10). Amazon spokesperson Lauren Raemhild said in the report that the program […]

Samsung Plans AI Makeover for Bixby Voice Assistant

April 01, 2024
Samsung reportedly plans to give its voice assistant Bixby a generative artificial intelligence (AI) upgrade. “With the emergence of generative AI and LLM (large language model) technology, I believe that we have to...

Ford and Lincoln Unveil Updated Connected Car Services

January 22, 2024
Ford and its luxury brand Lincoln are enabling customers to access apps and services in their vehicles through a new integrated native experience.  Drivers will also be able to do so...

Amazon to Cut Jobs in Alexa Division, Focus on Generative AI

November 17, 2023
Amazon is reportedly set to make hundreds of job cuts in its Alexa division. The move is part of the company’s efforts to focus on the development of capabilities powered...