Voicetech news and trends

OpenAI Says New Speech-to-Speech Model Designed for Customer Support
artificial intelligence // August 28, 2025

OpenAI has released what it calls its “most advanced speech-to-speech model yet.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Nobody’s Talking: Voice Interfaces Face Hurdles for Wide Adoption
Artificial Intelligence // July 31, 2025

Popular artificial intelligence (AI) chatbots often tout the availability of voice-activated features, joining a trend of speaking commands into AI assistants like Siri and Alexa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Report: Meta in Talks to Acquire Voice AI Platform PlayAI
Acquisitions // June 26, 2025

Meta is reportedly in talks to acquire voice artificial intelligence (AI) platform PlayAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Apple’s Siri: Once a Pioneer, Now an AI Laggard
Apple // March 20, 2025

When Apple’s artificial intelligence (AI) assistant, Siri, debuted in 2011, it was revolutionary for giving users the ability to “talk” to their smartphone. Siri’s capabilities were made possible by machine learning, which was state of the art at the time. Get the Full Story Complete...

Interviews & Exclusives
Apple’s Siri: Once a Pioneer, Now an AI Laggard

March 20, 2025
When Apple’s artificial intelligence (AI) assistant, Siri, debuted in 2011, it was revolutionary for giving users the ability to “talk” to their smartphone. Siri’s capabilities were made possible by machine learning, which was state of the art at the time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free […]

Remember the Titan: Apple Sunsets Electric Vehicle Moonshot

February 28, 2024
It’s lights out for Apple’s dream of entering the electric vehicle (EV) marketplace. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Quick Reads
OpenAI Says New Speech-to-Speech Model Designed for Customer Support

August 28, 2025
OpenAI has released what it calls its “most advanced speech-to-speech model yet.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]

Report: Meta in Talks to Acquire Voice AI Platform PlayAI

June 26, 2025
Meta is reportedly in talks to acquire voice artificial intelligence (AI) platform PlayAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

AirChat Uses Voice Technology to Stand Out in Social Media Market

April 15, 2024
AirChat, a social media app that was launched Friday (April 12), became the 23rd most popular in the U.S. on Apple’s App Store Monday (April 15). Get the Full Story...

OpenAI Recommends Phaseout of Voice-Based Authentication While Previewing Text-to-Speech Model

March 29, 2024
OpenAI suggested Friday (March 29) that voice-based authentication for accessing bank accounts and other sensitive information should be phased out.  Get the Full Story Complete the form to unlock this...