Small Business

For many small businesses, revenue growth starts with a tap on a smartphone screen, because that’s where most customers already are. This finding comes from “The SMB Growth Gap: What Leaders ...

Small and medium-sized businesses (SMBs) have plenty of uses for credit, but that does not mean they always want to borrow. That distinction is showing up across the SMB credit market, ...

Credit unions have a gift heading into the artificial intelligence era: Their business customers are telling them exactly what to build first. Research from PYMNTS Intelligence, with Velera, titled “The Practical ...

The Securities and Exchange Commission (SEC) has released a report to Congress highlighting policy recommendations for improving capital-raising policy. The recommendations were developed by members of the public and private sectors who participated in the ...

UPS’s second-quarter earnings results offered a counterintuitive picture of growth. The company shared in a Tuesday (July 28) earnings presentation that U.S. average daily package volume declined 3.3% from a year ...

Online lender Enova International saw improvements in both originations and credit during the second quarter, with consumer spending remaining resilient and small businesses optimism increasing, Enova CEO Steve Cunningham said during a Thursday ...

Small businesses are not abandoning banks for cross-border payments, but they are giving FinTechs a much larger share of the work. That shift stands out in “The Cross-Border Opportunity,” a PYMNTS Intelligence and Mastercard report ...

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. The ChatGPT small business program includes webinars that show small businesses ...

Forward Financing, a provider of capital to small businesses across the United States, secured $525 million of new financing that brings the company’s total committed funding capacity to nearly $700 ...

Global payments and FinTech firm Ant International has raised $1.2 billion in new funding. This Series A equity financing will allow Ant to improve on its cross-border payments and agentic commerce offerings, the ...

Truist’s second quarter displayed a range of puts and takes shaping consumer banking. Customers kept spending, mobile activity rose and credit losses eased, while the movement of cash into higher-yielding accounts ...

Watch more: BILL Webinar | Mary Kay Bowman and Scott Hess The cost of getting paid in B2B commerce is often hiding in plain sight. Finance teams continue to measure payment ...

Small businesses want tools that give them more control over when money moves, how spending gets tracked and what happens when a payment goes wrong. The PYMNTS Intelligence report “Ready for ...

New U.S. business applications hit 5.6 million in 2025 and have risen 24% since ChatGPT launched, Citadel Securities reported in a July research note, citing data from the U.S. Census ...

Small businesses do not need another financial dashboard. They need someone to notice that cash is running low before payroll is due, that a customer is paying later than usual ...

If you run a credit union, you’ve already won the hard part. Sixty-one percent of your members consider you their primary financial institution, and 87% are very or extremely satisfied. ...

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses, that model often meant paying ...

U.S. Bank has introduced a tool to help small businesses move money faster. Enhanced Payments, announced Wednesday (July 8), is offered through the bank’s mobile app and online banking platform and designed ...

For small businesses buying goods overseas, choosing a payment provider is becoming less about habit and more about finding the right tool for the job. The PYMNTS Intelligence report “The Cross-Border ...

Large corporations and small businesses aren’t the same. The most obvious difference is sheer scale, but the knock-on effects of that scale have effectively erected an operational wall between what ...

Small business banking has entered a period of reassessment as business owners look beyond rates and fees toward financial partners that can combine modern treasury technology with informed, local decision ...

The Main Street Lending Program, which was authorized by the Federal Reserve in response to COVID-19, has seen 30% of its loans either experience a loss or be at risk of a loss, ...

Digital financial services app SoFi introduced a lending program for small businesses, according to a Tuesday (June 30) press release. SoFi Small Business Loans are aimed at entrepreneurs and small business ...

Small business-focused marketing platform Pie has emerged from stealth with $19.5 million in new funding. The company announced the new financing Tuesday (June 30) along with the launch of Front Desk, an artificial intelligence ...

Visa introduced new ways to help small businesses manage payments via smartphone. The capabilities are for the company’s Visa Pay, Visa Accept and Visa Direct offerings and are designed for small ...

Running a small business can take up a big chunk of its owner’s time. Even something as simple as ordering the breakroom snacks each month can add up, and as ...

Financial services platform Mercantile has joined forces with American Express and the American Bar Association (ABA). The collaboration, announced Wednesday (June 24), is designed to give legal professionals who are part ...

Walmart plans to expand access to connected TV advertising by acquiring Vibe.co. By acquiring Vibe.co’s self-serve, connected TV advertising platform and integrating it into the Walmart Connect commerce media platform, the retailer aims to make ...

Main Street businesses are losing momentum, but planned and recurring services are still finding room to grow. The latest PYMNTS Intelligence Main Street Health Index, “Why Main Street Is Splitting: The ...

Payments and data company Deluxe is set to acquire small business-focused payments solution firm Celero Commerce, according to a Thursday (June 18) press release. The $625 million deal is designed to ...

Small and medium-sized businesses that once sourced domestically now purchase inventory, components and services from factories and vendors scattered across Asia, Europe and Latin America. The challenge lies not in finding ...

Small business owners have a message for the companies that issue business credit cards. They want digital tools, but keep a human nearby. The PYMNTS Intelligence report “Ready for Change: Why ...

The conventional logic has always been that small businesses had smaller needs than their enterprise peers. But with Google this week launching new enterprise-grade artificial intelligence (AI) tools designed for small- ...

Watch more: Need to Know With Mastercard’s Pratik Khowala There was a time when small businesses rarely sold outside their neighborhoods, much less their home state. That time is gone. Today’s ...

Google has introduced new features for its Gemini app designed for smaller businesses. “Rolling out globally this month, these updates transform Gemini into a deeply knowledgeable, in-pocket partner that natively understands your ...

As businesses demand greater visibility into settlement, foreign exchange, supplier payments and treasury operations, payment providers are making moves to expand beyond what might be termed their own borders. That backdrop ...

Chase has introduced new tools for small business in its Chase for Business mobile and online hub. The updates, announced Tuesday (June 9), include the debut of Business Credit Journey, a tool that helps ...

Small business job creation plans fell to a six-year low in May, driven by war-related oil prices and uncertainty, according to the National Federation of Independent Business (NFIB). This drop contributed ...

Stripe and Lloyds Bank launched a partnership aimed at small businesses in the United Kingdom. The collaboration will see the lender use Stripe to power Lloyds Accept, a suite of payments ...

An entire generation of American small- to medium-sized businesses (SMBs) have been conducting multinational operations without multinational infrastructure. Findings in “The Cross-Border Opportunity: What Global Sourcing by US SMBs Means for ...

For banks and payment providers, the headline numbers surrounding cross-border payments appear encouraging. The PYMNTS Intelligence report “The Cross-Border Opportunity: What Global Sourcing by US SMBs Means for Payment Providers,” a ...

Watch more: Fireside Chat With Mastercard’s Mike Kresse As small to medium-sized businesses (SMBs) in the United States extend purchasing beyond domestic markets and assemble supply chains across several countries at ...

Financial institutions have long treated disbursements as back-office logistics. Move the money, book the revenue and support the commercial client. However, the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts ...

Small businesses should think big when preparing for a sale. Like a big business, that is. Across the United States, Main Street is entering one of the largest ownership transitions in ...

For many small businesses, the move away from cash will depend less on digital enthusiasm than on whether new payment tools can feel as simple, immediate and reliable as cash ...