Agentic Ai/page/4 news and trends

FIS and Anthropic Collaborate to Enable Agent-First Banks
artificial intelligence // May 04, 2026

FIS and Anthropic have developed a Financial Crimes AI Agent and plan to build additional artificial intelligence agents for bank-grade operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

OpenAI Veteran Raises $950 Million for AI Customer Service Agents
Investments // May 04, 2026

Customer experience-focused artificial intelligence (AI) startup Sierra has reportedly raised $950 million in new funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Wizard’s CEO: 91% of AI Shopping Is Just Chat With No Checkout
artificial intelligence // May 04, 2026

Watch more: Monday Conversation With Wizard’s Melissa Bridgeford Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Citi Debuts Platform to Bring AI Agents to Banking Work
artificial intelligence // May 03, 2026

Banking giant Citi has debuted a platform to let it launch artificial intelligence agents throughout the company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Interviews & Exclusives
Wizard’s CEO: 91% of AI Shopping Is Just Chat With No Checkout

May 04, 2026
Watch more: Monday Conversation With Wizard’s Melissa Bridgeford Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the […]

43% of Retailers Are Piloting AI Shopping Agents 

April 28, 2026
Agentic artificial intelligence’s first real test in commerce may come not as a flashy shopping tool, but as a trust exercise that could decide who leads the next phase of...

Merchants See a Bigger AI Prize if Consumers Trust the System

April 23, 2026
Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology. It demands trust. Get the...

Paysafe Says AI Wins Depend on Culture, Not Code Alone

April 21, 2026
Watch more: The Digital Shift With Paysafe’s Ahu Chhapgar Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Quick Reads
ThredUp AI Agents Personalize Shopping in Real Time

May 04, 2026
ThredUp has added the first agentic artificial intelligence experience to its online resale platform for apparel, shoes and accessories. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, […]

FIS and Anthropic Collaborate to Enable Agent-First Banks

May 04, 2026
FIS and Anthropic have developed a Financial Crimes AI Agent and plan to build additional artificial intelligence agents for bank-grade operations. Get the Full Story Complete the form to unlock...

OpenAI Veteran Raises $950 Million for AI Customer Service Agents

May 04, 2026
Customer experience-focused artificial intelligence (AI) startup Sierra has reportedly raised $950 million in new funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Citi Debuts Platform to Bring AI Agents to Banking Work

May 03, 2026
Banking giant Citi has debuted a platform to let it launch artificial intelligence agents throughout the company. Get the Full Story Complete the form to unlock this article and enjoy...