Digital Transformation news and trends

States Test AI Agents to Speed Up Government Services
artificial intelligence // March 04, 2026

Several state governments plan to shift from using generative artificial intelligence (AI) to using agentic AI, according to a professional association representing state chief information officers and technology executives and managers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

What Happens Now That Crypto Has Plugged Into the Fed’s Payments System?
Cryptocurrency // March 04, 2026

The financial system in the United States can be separated into two periods. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

How Brands Are Reinventing Loyalty for the AI Decision-Maker
artificial intelligence // March 03, 2026

The most consequential customer a brand will acquire in 2026 may never read a promotional email, react to a banner ad or feel the emotional pull of a well-crafted rewards tier. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

NY Fed: Banks Holding Stablecoin Deposits Are Lending Less
Cryptocurrency // March 03, 2026

As digital dollars move onto blockchains, what happens to the banks that still sit at the center of the financial system? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Interviews & Exclusives
Morgan Stanley Wants to Build the Back Office of Tokenized Real-World Assets

February 27, 2026
Digital assets have gotten boring enough that their growth is now buried in procedural filings, not viral social media headlines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

Classrooms Turn AI Into a Lesson in Collaboration

February 26, 2026
Artificial intelligence (AI) in education is often framed through the lens of risk. But new data from Anthropic suggests a more nuanced reality: students and educators are not simply using...

Credit Unions Build Cloud Data Strategy to Stay Competitive

February 24, 2026
Watch more: What’s Next in Payments With Velera’s Cody Banks Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Open-Loop Systems Help Modernize Transit Payments

February 23, 2026
Transit systems around the world are moving away from cash and paper tickets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Quick Reads
States Test AI Agents to Speed Up Government Services

March 04, 2026
Several state governments plan to shift from using generative artificial intelligence (AI) to using agentic AI, according to a professional association representing state chief information officers and technology executives and managers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

ThredUp AI Tools Drive 30% Buyer Surge

March 02, 2026
ThredUp credited artificial intelligence (AI) with boosting its results in the fourth quarter by reducing the friction involved in shopping for secondhand goods. Get the Full Story Complete the form...

BofA Economists See AI Creating New Types of Jobs

March 02, 2026
Bank of America Securities economists said the adoption of artificial intelligence (AI) is more likely to create new kinds of jobs than to simply eliminate jobs, Seeking Alpha reported Sunday (March...

Google Expands Gemini 3.1 Pro Across Cloud and Enterprise Platforms

March 02, 2026
Google on Feb. 19 introduced Gemini 3.1 Pro, an updated iteration of its Gemini AI family designed to tackle complex, enterprise-grade reasoning tasks and made accessible via multiple development and...