Digital Transformation news and trends

Visa: 47% of Americans Use AI Tools for Holiday Shopping
artificial intelligence // December 03, 2025

Forty-seven percent of Americans are using artificial intelligence tools to help with shopping during this holiday season, according to Visa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Economist Michael Noel Challenges How Regulators Police Big Tech
Big Tech // December 02, 2025

Consolidation reshapes industries of every size, from manufacturing to retail to digital markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

ChatGPT Turns Three and Pulls Financial Services Into the AI Era
artificial intelligence // December 01, 2025

Do you remember the first time you used ChatGPT? It probably wasn’t Nov. 30, 2022, when the platform debuted. But it was probably soon after. More than 800 million weekly users later it’s on track to have more than 220 million paid users by 2030....

A New Stage for Big Conversations: The Story Behind CHNGNetwork
Payments Innovation // November 26, 2025

Professionals in payments, FinTech and the digital economy already face crowded calendars and a nonstop flow of industry information. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Interviews & Exclusives
Economist Michael Noel Challenges How Regulators Police Big Tech

December 02, 2025
Consolidation reshapes industries of every size, from manufacturing to retail to digital markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

ChatGPT Turns Three and Pulls Financial Services Into the AI Era

December 01, 2025
Do you remember the first time you used ChatGPT? It probably wasn’t Nov. 30, 2022, when the platform debuted. But it was probably soon after. More than 800 million weekly...

A New Stage for Big Conversations: The Story Behind CHNGNetwork

November 26, 2025
Professionals in payments, FinTech and the digital economy already face crowded calendars and a nonstop flow of industry information. Get the Full Story Complete the form to unlock this article...

Luma Bets on AI Sending Pen-and-Paper Healthcare to the Recycling Bin

November 25, 2025
Watch more: Need to Know: Luma’s Aditya Bansod Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Quick Reads
Albertsons Rolls Out Agentic AI for End-to-End Grocery Tasks

December 03, 2025
Albertsons Companies launched a new AI-powered shopping assistant across all of its banner websites on Wednesday (Dec. 3), marking one of the grocery sector’s most aggressive moves yet toward agentic commerce. The feature, branded as Albertsons AI, is positioned as a step-change in the retailer’s digital transformation as grocers race to streamline the path from […]

Visa: 47% of Americans Use AI Tools for Holiday Shopping

December 03, 2025
Forty-seven percent of Americans are using artificial intelligence tools to help with shopping during this holiday season, according to Visa. Get the Full Story Complete the form to unlock this...

Allstate Adds Scam Protection to Workplace Benefit Offerings

November 20, 2025
Allstate launched a new workplace benefit that reimburses employees who fall victim to cybercrime. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

OpenAI Says Experimental Group Chat Feature Enables Collaboration and Interaction

November 14, 2025
OpenAI is piloting a new group chat feature that allows friends, family members or co-workers to collaborate with each other and ChatGPT in the same conversation. Get the Full Story...