Digital Transformation/page/2 news and trends

AI Is the New Sales Associate in Physical Retail
Retail // April 10, 2026

Walk into a Guitar Center on a busy Saturday, and the sales floor tells the story. Associates are stretched thin, and customers face a choice: wait for help, or scan a QR code and get instant answers. Get the Full Story Complete the form to...

AI Is Ready for Prime Time but the Org Chart Is Not
artificial intelligence // April 10, 2026

Artificial intelligence is doing exactly what it promised. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Upwork App Connects ChatGPT Users to Expert Freelancers
Partnerships // April 09, 2026

Work marketplace Upwork has launched an app within OpenAI’s ChatGPT that allows businesses to describe their project needs, discover relevant talent and draft job posts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Meta Builds Personal AI Around User Data
Meta // April 09, 2026

On Wednesday (April 8), Meta released Muse Spark, the first artificial intelligence (AI) model out of Meta Superintelligence Labs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Interviews & Exclusives
AI Is Ready for Prime Time but the Org Chart Is Not

April 10, 2026
Artificial intelligence is doing exactly what it promised. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the […]

TikTok and Meta Eye a Bigger Role in Financial Services

April 03, 2026
The front door to financial services is widening to include social media platforms, marked by payments integrations and new movements into lending. Get the Full Story Complete the form to...

Lilly and Novo Show How AI Is Rewiring Big Pharma

March 31, 2026
Eli Lilly and Novo Nordisk, the two companies that dominate the global market for GLP-1 weight loss and diabetes drugs, are each deploying artificial intelligence (AI) across different stages of...

Cross-Border Payments Hit a New Bottleneck at the Data Border

March 31, 2026
The globalization of commerce is an umbrella term defined by the movement of goods, capital and talent. Get the Full Story Complete the form to unlock this article and enjoy...

Quick Reads
BMO Accelerates Quantum Push With New Tech Institute

April 10, 2026
BMO has established an enterprise-wide organization focused on artificial intelligence (AI) and quantum computing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

Upwork App Connects ChatGPT Users to Expert Freelancers

April 09, 2026
Work marketplace Upwork has launched an app within OpenAI’s ChatGPT that allows businesses to describe their project needs, discover relevant talent and draft job posts. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

AWS Is Leaving Revenue on the Table Due to Power Shortages, Jassy Says

April 09, 2026
Amazon will continue to bet big on artificial intelligence (AI), Amazon CEO Andy Jassy said in a 2025 Letter to Shareholders posted Thursday (April 9). Get the Full Story Complete the form to unlock this...

Digital Health Funding Sees $1 Billion Boost Since Q1 2025

April 07, 2026
Funding for digital healthcare startups has reached record levels for the first quarter of the year. Get the Full Story Complete the form to unlock this article and enjoy unlimited...