Direct To Customer news and trends

D2C Retailers Wanted to Skip the Middleman. Turns Out They Need One
Retail // March 24, 2025

In the midst of the pandemic, the direct-to-consumer (D2C) model — cutting out the middleman, the wholesalers, even the physical storefront — seemed poised to shake up commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

D2C Channels Drive Levi Strauss in Q4, With US Sales Up 11%
Retail // January 29, 2025

Labeling the company’s direct-to-consumer (D2C) business as “our overarching strategy,” Levi Strauss & Co. CEO Michelle Gass noted D2C channels drove considerable success during the fourth quarter. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

With New CEO, Can Nike Just Do It Again? Not This Year
Earnings // October 01, 2024

The consequences of its flawed direct-to-consumer (D2C) strategy continue to haunt Nike. As reported Tuesday (Oct. 1), the company’s revenue showed weakness across all channels as it tried to curry favor with its wholesale partners and recapture some of the magic that brought it double-digit...

How Saturday Skin Leverages Amazon to Checkout With Gen Z 
Retail // December 11, 2023

In the age of digital supremacy, Generation Z has positioned itself as the vanguard of a fresh wave of consumer habits. Growing up amid smartphones, social media, and immediate connectivity, Gen Z isn’t merely digitally adept — they’re consummate shoppers.   Get the Full Story Complete...

Interviews & Exclusives
D2C Retailers Wanted to Skip the Middleman. Turns Out They Need One

March 24, 2025
In the midst of the pandemic, the direct-to-consumer (D2C) model — cutting out the middleman, the wholesalers, even the physical storefront — seemed poised to shake up commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

With New CEO, Can Nike Just Do It Again? Not This Year

October 01, 2024
The consequences of its flawed direct-to-consumer (D2C) strategy continue to haunt Nike. As reported Tuesday (Oct. 1), the company’s revenue showed weakness across all channels as it tried to curry...

How Saturday Skin Leverages Amazon to Checkout With Gen Z 

December 11, 2023
In the age of digital supremacy, Generation Z has positioned itself as the vanguard of a fresh wave of consumer habits. Growing up amid smartphones, social media, and immediate connectivity,...

How D2C Brands Like Warby Parker Are Making Physical Stores Work

May 02, 2023
As shoppers resume their in-store experiences, brands and retailers are reassessing their selling strategies.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Quick Reads
Levi Strauss Becomes ‘D2C-First Company’ as That Business Reaches 52% of Revenue

April 08, 2025
Levi Strauss & Co. said it saw better-than-expected financial results in the first quarter as it continued to increase its focus on the direct-to-consumer (D2C) business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]

Allbirds Q2 Revenue Takes Hit Amid Currency Exchange Headwinds

August 08, 2023
Direct-to-consumer (D2C) clothing and footwear retailer Allbirds on Tuesday (Aug. 8) posted “better-than-expected” second quarter earnings, amid decreases in average selling prices, currency exchange headwinds and an overall challenging macroeconomic environment....

Payoneer Announces Launch of Payoneer Checkout

May 10, 2022
Commerce tech company Payoneer will now offer payment acceptance for direct-to-customer (DTC) webstores with its new service Payoneer Checkout, a press release says. Get the Full Story Complete the form...