Financial Scams news and trends

Financial Scams Are the New Customer-Churn Crisis for Banks
Fraud Prevention // November 10, 2025

“Financial Scams and Consumer Trust,” a PYMNTS Intelligence report commissioned by Block, examines how the rise of digital scams is undermining the confidence powering everyday banking, commerce and payments. Drawing on a survey of 15,110 United States consumers conducted from Sept. 9, 2025, to Sept....

GenAI Fuels New Wave of Sophisticated Financial Fraud
Fraud Prevention // April 16, 2025

Fraud is getting more sophisticated, thanks to artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Behavioral Analytics Inject ‘Smart Friction’ Into Battle Against Scams and Payments Fraud
Fraud Prevention // March 05, 2025

Scams against banks and their customers have exploded. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

30% of US Consumers Fall Victim to Financial Scams
Security & Fraud // February 27, 2025

Financial scams have become more sophisticated, targeting individuals through personalized and strategic methods. Scammers are using tools from legitimate businesses to make their scams appear more convincing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Interviews & Exclusives
Financial Scams Are the New Customer-Churn Crisis for Banks

November 10, 2025
“Financial Scams and Consumer Trust,” a PYMNTS Intelligence report commissioned by Block, examines how the rise of digital scams is undermining the confidence powering everyday banking, commerce and payments. Drawing on a survey of 15,110 United States consumers conducted from Sept. 9, 2025, to Sept. 22, 2025, the report reveals how fraud has evolved from […]

GenAI Fuels New Wave of Sophisticated Financial Fraud

April 16, 2025
Fraud is getting more sophisticated, thanks to artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Behavioral Analytics Inject ‘Smart Friction’ Into Battle Against Scams and Payments Fraud

March 05, 2025
Scams against banks and their customers have exploded. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

30% of US Consumers Fall Victim to Financial Scams

February 27, 2025
Financial scams have become more sophisticated, targeting individuals through personalized and strategic methods. Scammers are using tools from legitimate businesses to make their scams appear more convincing. Get the Full...

Quick Reads
Rise of AI-Powered Deepfake Imposter Scams Threatens Individuals and Banks

August 22, 2023
Deepfake technology, powered by artificial intelligence (AI), is reportedly becoming a favored tool for criminals engaged in imposter scams, posing a significant threat to individuals and the banking industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

Financial Scams Against UK Consumers, Biz Up 16 Pct

March 21, 2019
Financial scams perpetrated against U.K. households and companies increased 16 percent in 2018, according to new data. Get the Full Story Complete the form to unlock this article and enjoy...

CFPB: Older Consumers Log Most Payments Complaints

June 01, 2017
The Consumer Financial Protection Bureau released its monthly complaint report Wednesday (May 31) that showed older consumers frequently report servicing problems with reverse mortgages, difficulties recovering money after financial scams,...