Labor Economy news and trends

New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
Consumer Insights // April 24, 2026

“The Resilience Deficit: Labor Workers in an Automated Economy,” the April 2026 edition of the “Wage to Wallet Index,” is a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments. It examines how artificial intelligence and automation are reshaping the economic and job outlooks for lower-income...

Wage Divide Widens as Many Delay Medical Care to Cover Essentials
Consumer Finance // April 07, 2026

The dividing line in today’s consumer economy is no longer employment itself. It is how workers experience liquidity. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

How 30 Million Workers Borrow From Tomorrow to Pay for Today
Consumer Insights // March 20, 2026

Every payday, millions of American workers face some version of the same problem: The bill is due today, the paycheck arrives Friday and they must somehow cover the distance between those two moments. Get the Full Story Complete the form to unlock this article and...

Platforms Let Workers Chase the Best Price for Their Time
Economy // March 13, 2026

The structure of work is shifting as digital platforms connect workers with opportunities in ways that resemble markets more than traditional employment. The Labor Economy is growing through systems that match supply and demand for work, even on an hourly basis, while also reshaping how...

Interviews & Exclusives
Wage Divide Widens as Many Delay Medical Care to Cover Essentials

April 07, 2026
The dividing line in today’s consumer economy is no longer employment itself. It is how workers experience liquidity. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

Platforms Let Workers Chase the Best Price for Their Time

March 13, 2026
The structure of work is shifting as digital platforms connect workers with opportunities in ways that resemble markets more than traditional employment. The Labor Economy is growing through systems that...

Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs

February 10, 2026
Despite high-profile demos from the likes of xAI and AWS and aggressive corporate roadmaps, PYMNTS Intelligence’s Wage to Wallet Index™ shows that workers who could be most exposed to automation...

Pay Flexibility Rises as More Workers Earn Variable Income

February 04, 2026
As inflation, layoffs and uneven wage growth continue to strain household budgets, millions of Americans living paycheck to paycheck are relying on side hustles and gig income to stay afloat,...

Quick Reads
New York Sues UPS, Alleging Persistent Underpayment of Seasonal Workers

December 15, 2025
The New York State Office of the Attorney General (OAG) sued UPS Monday (Dec. 15), alleging that the package delivery company “repeatedly and persistently” underpaid seasonal workers by requiring them to work off the clock, failing to accurately record all hours worked, and manipulating timekeeping systems to reduce paid hours. Get the Full Story Complete […]