- Tuesday 30th April - 3:56 pm
Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience.
By the Numbers
The new PYMNTS Intelligence report “The ...
- Monday 29th April - 6:50 pm
How much did payment fraud cost retailers last year? The answer, according to one analysis, is a cool $429 billion.
According to a recently released report from global financial technology provider Adyen, not only ...
- Monday 29th April - 5:21 pm
When low-income shoppers tap digital channels, they prefer to shop with retailers rather than going straight to brands’ eCommerce shops, trusting stores to offer them the best price.
By the Numbers
The ...
- Saturday 27th April - 4:00 am
G.R.W.M. (that’s “get ready with me”) for a major change in the social commerce landscape, because the pending TikTok ban in the United States could be make-or-break for all the brands that ...
- Thursday 25th April - 5:32 pm
As consumers have grown to expect seamless digital convenience, many are finding that smaller merchants fall short of their expectations, PYMNTS Intelligence reveals.
By the Numbers
The “2024 Global Digital Shopping Index: ...
- Thursday 25th April - 1:57 pm
In a recent edition of PYMNTS Intelligence’s ongoing How We Will Pay Report, “Multitasking Consumers Want to Shop — and Work — at the Same Time,” we examined how the ...
- Wednesday 24th April - 11:47 am
Airwallex has expanded its payment acceptance solution to the United States.
With this service, U.S.-based merchants can accept payments from both domestic and international customers, and foreign merchants with U.S. entities can provide a ...
- Tuesday 23rd April - 1:48 pm
Saks is now offering digital advertising to connect brands with luxury shoppers on its platform.
The new Saks Media Network delivers sponsored product ads and display banners on the luxury eCommerce platform, ...
- Tuesday 23rd April - 1:08 pm
Few things must be as frustrating to an eCommerce merchant as cart abandonment.
But, as PYMNTS Intelligence found in compiling its “How Preferred Payment Availability Can Reduce Cart Abandonment” report in ...
- Tuesday 23rd April - 4:00 am
Card-linked offers, which provide special savings or rewards attached to a merchant or product, are popular: Roughly 2 in 5 cardholders consistently use them. PYMNTS Intelligence’s research shows how attractive ...
- Monday 22nd April - 11:46 am
Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies.
In an interview with PYMNTS, Brandon Barton, CEO of self-service kiosk provider Bite, ...
- Friday 19th April - 4:00 am
Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and in-store shopping experiences through digital ...
- Wednesday 17th April - 5:57 pm
Shoppers who are willing to leave their favorite retailers in search for better prices are hesitant to make the same kinds of changes when it comes to grocery shopping, PYMNTS ...
- Wednesday 17th April - 3:31 pm
German grocery delivery startup Flink is reportedly receiving another 100 million euros ($106.7 million) from investors to extend its runway and try to outlast its competitors.
The startup is also in discussions ...
- Monday 15th April - 5:40 pm
Luxury shoppers may be willing to shell out quite a lot online for high-quality products, but only if they can trust that they are getting their money’s worth.
High-end online retail ...
- Monday 15th April - 12:06 pm
As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to calculate the right targeted promotion ...
- Friday 12th April - 4:58 pm
When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants.
By the ...
- Friday 12th April - 4:00 am
Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase.
But in the world of eCommerce, cart abandonment — where shoppers select ...
- Thursday 11th April - 11:47 am
To further increase its already substantial share of the retail market, last month Amazon announced its first Big Spring Sale.
The sale ran from March 20 to March 25, and although the eCommerce giant ...
- Wednesday 10th April - 2:26 pm
In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice often translates into a preference ...
- Monday 8th April - 5:22 pm
The majority of consumers in the United States and Australia want the option to buy retail products online from a single, unified platform that spans a range of their day-to-day ...
- Monday 8th April - 11:55 am
As retailers adapt to consumers’ increasingly digitally integrated lifestyles, The Vitamin Shoppe is targeting its offerings to today’s Click-and-Mortar™ shoppers.
Most of the company’s customers are engaging across digital and physical channels, Andrew Laudato, chief operating ...
- Monday 8th April - 4:00 am
It was a week of widespread losses for the CE 100 Index.
Only the “Have Fun” pillar gained ground, up 1.1%.
Spotify shares gained 17.6%, leading that “fun” segment higher, as the company ...
- Friday 5th April - 4:00 am
In compiling the “U.K. Edition of the 2024 Global Digital Shopping Index,” PYMNTS Intelligence found that when compared to consumers in other regions, U.K. consumers are highly receptive to digitally-enhanced ...
- Wednesday 3rd April - 6:17 pm
Levi’s is seeing its direct-to-consumer (D2C) business gain share, with transformations to shoppers’ digital journeys yielding strong eCommerce growth.
The apparel company announced Wednesday (April 3) in its first quarter fiscal ...
- Tuesday 2nd April - 5:26 pm
Even as the future of TikTok hangs in the balance, brands continue to leverage the platform’s wide audience of young consumers to drive engagement and sales.
E.l.f. Beauty, for instance, announced Friday ...
- Monday 1st April - 5:40 pm
When consumers choose which retailers to shop with online, the returns process is top of mind.
By the Numbers
The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, ...
- Monday 1st April - 2:36 pm
With brands competing for consumers’ attention, spending and loyalty on Amazon‘s increasingly crowded marketplace, it is becoming all the more important for them to carve out a niche if they want ...
- Friday 29th March - 5:22 pm
As retailers look to meet consumers’ digital expectations, PYMNTS Intelligence research reveals, loyalty rewards can go a long way.
By the Numbers
Research from PYMNTS’ study last year “The 2023 Global ...
- Friday 29th March - 3:13 pm
With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down on fakes.
eCommerce giant Amazon, for ...
- Thursday 28th March - 7:49 pm
Overstock.com is back online, promising savings of 30% to 70% and a growing range of product categories.
The relaunch of the brand was announced in a Thursday (March 28) press release by parent ...
- Thursday 28th March - 1:57 pm
Tutch has appointed Microsoft veteran Greg Jones as its CEO as it expands into the U.S. market.
The company, which is backed by Microsoft and already operates in Australia, offers retail technology that provides ...
- Thursday 28th March - 4:03 am
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy ...
- Wednesday 27th March - 7:21 pm
Some Estée Lauder Companies brands will open dedicated storefronts in the U.S. on Amazon’s Premium Beauty destination over the coming months.
This rollout will start with Clinique, which announced its debut on the store ...
- Wednesday 27th March - 4:59 pm
As retailers look to drive loyalty with high-income consumers, apparel and accessories emerge as a key point of entry for winning the biggest earners.
The February/March installment of the PYMNTS Intelligence ...
- Wednesday 27th March - 12:00 pm
Google has begun rolling out a feature that gives shoppers more personalized results.
As the search giant announced in a Wednesday (March 27) blog entry, the service will launch first in the ...
- Wednesday 27th March - 4:00 am
Digital features were once the exclusive domain of online shoppers. Just as savvy in-store shoppers knew where to find the bargain bin, savvy online shoppers knew where to click to ...
- Monday 25th March - 3:36 pm
Amid ongoing uncertainty, retailers are scaling back their reliance on in-mall locations, even as the new generation of shoppers flocks to these shopping centers.
On the most recent wave of earnings ...
- Friday 22nd March - 2:59 pm
As consumers’ budgetary pressures prompt many to cut back on nonessential purchases, PYMNTS Intelligence research finds that shoppers still splurge on the clothing they want.
By the Numbers
“The Nonessential Spending Deep Dive ...
- Friday 22nd March - 1:53 pm
As contextual commerce transforms online shopping, social media platforms are seizing the opportunity to integrate purchasing into their platforms.
These apps and websites, once just avenues for sharing updates and connecting ...
- Thursday 21st March - 4:00 am
On the face of it, eCommerce has all the hallmarks of magic, especially for small to medium-sized businesses.
Imagine: You’re out to lunch with a circle of friends. One of them ...
- Wednesday 20th March - 5:23 pm
As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued credit cards can go a ...
- Wednesday 20th March - 4:49 pm
As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot ...
- Wednesday 20th March - 3:43 pm
PDD Holdings, the multinational commerce group that owns and operates shopping platforms Pinduoduo and Temu, saw its revenue double year-over-year as consumers sought “value for money.”
The company’s total revenues in the ...
- Wednesday 20th March - 4:00 am
Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital shopping features customers want. Even ...