- Friday 12th April - 4:58 pm
When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants.
By the ...
- Friday 12th April - 4:00 am
Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase.
But in the world of eCommerce, cart abandonment — where shoppers select ...
- Thursday 11th April - 11:47 am
To further increase its already substantial share of the retail market, last month Amazon announced its first Big Spring Sale.
The sale ran from March 20 to March 25, and although the eCommerce giant ...
- Wednesday 10th April - 2:26 pm
In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice often translates into a preference ...
- Monday 8th April - 5:22 pm
The majority of consumers in the United States and Australia want the option to buy retail products online from a single, unified platform that spans a range of their day-to-day ...
- Monday 8th April - 11:55 am
As retailers adapt to consumers’ increasingly digitally integrated lifestyles, The Vitamin Shoppe is targeting its offerings to today’s Click-and-Mortar™ shoppers.
Most of the company’s customers are engaging across digital and physical channels, Andrew Laudato, chief operating ...
- Monday 8th April - 4:00 am
It was a week of widespread losses for the CE 100 Index.
Only the “Have Fun” pillar gained ground, up 1.1%.
Spotify shares gained 17.6%, leading that “fun” segment higher, as the company ...
- Friday 5th April - 4:00 am
In compiling the “U.K. Edition of the 2024 Global Digital Shopping Index,” PYMNTS Intelligence found that when compared to consumers in other regions, U.K. consumers are highly receptive to digitally-enhanced ...
- Wednesday 3rd April - 6:17 pm
Levi’s is seeing its direct-to-consumer (D2C) business gain share, with transformations to shoppers’ digital journeys yielding strong eCommerce growth.
The apparel company announced Wednesday (April 3) in its first quarter fiscal ...
- Tuesday 2nd April - 5:26 pm
Even as the future of TikTok hangs in the balance, brands continue to leverage the platform’s wide audience of young consumers to drive engagement and sales.
E.l.f. Beauty, for instance, announced Friday ...
- Monday 1st April - 5:40 pm
When consumers choose which retailers to shop with online, the returns process is top of mind.
By the Numbers
The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, ...
- Monday 1st April - 2:36 pm
With brands competing for consumers’ attention, spending and loyalty on Amazon‘s increasingly crowded marketplace, it is becoming all the more important for them to carve out a niche if they want ...
- Friday 29th March - 5:22 pm
As retailers look to meet consumers’ digital expectations, PYMNTS Intelligence research reveals, loyalty rewards can go a long way.
By the Numbers
Research from PYMNTS’ study last year “The 2023 Global ...
- Friday 29th March - 3:13 pm
With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down on fakes.
eCommerce giant Amazon, for ...
- Thursday 28th March - 7:49 pm
Overstock.com is back online, promising savings of 30% to 70% and a growing range of product categories.
The relaunch of the brand was announced in a Thursday (March 28) press release by parent ...
- Thursday 28th March - 1:57 pm
Tutch has appointed Microsoft veteran Greg Jones as its CEO as it expands into the U.S. market.
The company, which is backed by Microsoft and already operates in Australia, offers retail technology that provides ...
- Thursday 28th March - 4:03 am
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy ...
- Wednesday 27th March - 7:21 pm
Some Estée Lauder Companies brands will open dedicated storefronts in the U.S. on Amazon’s Premium Beauty destination over the coming months.
This rollout will start with Clinique, which announced its debut on the store ...
- Wednesday 27th March - 4:59 pm
As retailers look to drive loyalty with high-income consumers, apparel and accessories emerge as a key point of entry for winning the biggest earners.
The February/March installment of the PYMNTS Intelligence ...
- Wednesday 27th March - 12:00 pm
Google has begun rolling out a feature that gives shoppers more personalized results.
As the search giant announced in a Wednesday (March 27) blog entry, the service will launch first in the ...
- Wednesday 27th March - 4:00 am
Digital features were once the exclusive domain of online shoppers. Just as savvy in-store shoppers knew where to find the bargain bin, savvy online shoppers knew where to click to ...
- Monday 25th March - 3:36 pm
Amid ongoing uncertainty, retailers are scaling back their reliance on in-mall locations, even as the new generation of shoppers flocks to these shopping centers.
On the most recent wave of earnings ...
- Friday 22nd March - 2:59 pm
As consumers’ budgetary pressures prompt many to cut back on nonessential purchases, PYMNTS Intelligence research finds that shoppers still splurge on the clothing they want.
By the Numbers
“The Nonessential Spending Deep Dive ...
- Friday 22nd March - 1:53 pm
As contextual commerce transforms online shopping, social media platforms are seizing the opportunity to integrate purchasing into their platforms.
These apps and websites, once just avenues for sharing updates and connecting ...
- Thursday 21st March - 4:00 am
On the face of it, eCommerce has all the hallmarks of magic, especially for small to medium-sized businesses.
Imagine: You’re out to lunch with a circle of friends. One of them ...
- Wednesday 20th March - 5:23 pm
As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued credit cards can go a ...
- Wednesday 20th March - 4:49 pm
As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot ...
- Wednesday 20th March - 3:43 pm
PDD Holdings, the multinational commerce group that owns and operates shopping platforms Pinduoduo and Temu, saw its revenue double year-over-year as consumers sought “value for money.”
The company’s total revenues in the ...
- Wednesday 20th March - 4:00 am
Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital shopping features customers want. Even ...
- Monday 18th March - 7:10 pm
For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in 2019, they drifted apart, eventually ...
- Monday 18th March - 7:01 pm
As DoorDash aims to shift its focus from just restaurant delivery to on-demand fulfillment overall, the aggregator is expanding its beauty selection to drive adoption of its non-consumable offerings.
In an ...
- Thursday 14th March - 5:54 pm
Ulta Beauty is finding that, by improving the consumer experience on its digital platforms, it is able to boost its eCommerce performance.
On a call with analysts Thursday (March 14) discussing ...
- Thursday 14th March - 5:24 pm
For consumers making purchases via social media platforms, PYMNTS Intelligence research reveals, staying within their comfort zone is a top priority.
By the Numbers
PYMNTS Intelligence’s study “Tracking the Digital Payments Takeover: ...
- Thursday 14th March - 12:39 pm
Amazon is preparing to launch its first-ever “Big Spring Sale.”
Scheduled for Wednesday through Monday (March 20-25), this event will offer customers in the United States deals on seasonal items like spring ...
- Thursday 14th March - 10:48 am
The latest reading on retail sales data from the Census Bureau showed that overall retail sales were up 0.6% month over month, reversing a 1.1% decline that had been seen in ...
- Wednesday 13th March - 6:12 pm
When it comes to providing a satisfying experience that keeps customers coming back, direct-to-consumer (D2C) brands are falling behind, PYMNTS Intelligence research suggests.
By the Numbers
The PYMNTS Intelligence report “The Online ...
- Wednesday 13th March - 5:13 pm
As retailers, brands and marketplaces alike increasingly invest in easy, intuitive user experiences on their eCommerce channels, consumers are coming back to digital more and more.
According to data from the ...
- Wednesday 13th March - 12:40 pm
Amazon is rolling out a new generative artificial intelligence (GenAI) feature that helps sellers create listings for Amazon’s store.
This new feature allows sellers who have their own direct-to-consumer (DTC) website to ...
- Tuesday 12th March - 12:12 pm
Even though Hollywood’s incarnation of Barbie took home just one Academy Award this week, the famous figurine is well positioned for another year of solid sales.
As PYMNTS reported, Mattel, the company behind Barbie, ...
- Tuesday 12th March - 4:03 am
The great digital shift of the pandemic has given way to omnichannel commerce, as consumers clamor to do at least some of their shopping on site. PYMNTS Intelligence and Visa ...
- Monday 11th March - 7:04 pm
When online shoppers decide to make purchases from eCommerce marketplaces rather than directly from brands or retailers, PYMNTS Intelligence research reveals, affordability is their top priority.
By the Numbers
The PYMNTS Intelligence ...
- Friday 8th March - 5:10 pm
As ongoing economic pressures shrink the middle class, retailers are being challenged to either cut prices and step up their deals and discounts or make a play for high-income consumers.
Indeed, ...
- Friday 8th March - 3:41 pm
When consumers buy groceries online, they place their trust in retailers, not marketplaces.
By the Numbers
The PYMNTS Intelligence report “How Preferred Payment Availability Can Reduce Cart Abandonment” drew on insights from ...
- Friday 8th March - 11:30 am
As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers.
The D2C meat and seafood brand ...
- Thursday 7th March - 4:41 pm
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector.
By the Numbers
PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming ...