Digital Transformation/page/3 news and trends

Payments Modernization Starts With Consumer Insight
Payments Innovation // December 19, 2025

Watch more: What’s Next in Payments Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...

Consumers Spent $2.5 Billion in ChatGPT Mobile App in 2025
artificial intelligence // December 18, 2025

Consumers have spent over $3 billion in OpenAI’s ChatGPT mobile app in the roughly 31 months since the app was launched. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Inside Colgate’s Enterprise-Wide AI Push
artificial intelligence // December 18, 2025

Colgate-Palmolive is pushing enterprise artificial intelligence (AI) beyond chatbots, moving into agentic systems, internal platforms and AI-driven product and materials innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Everyday Planning and Shopping Lead Consumer Shift to AI Assistants
Artificial Intelligence // December 18, 2025

Consumers are increasingly open to letting artificial intelligence (AI) move beyond answering questions and begin acting on their behalf, but that willingness remains selective and uneven. New PYMNTS Intelligence data shows meaningful interest in autonomous AI assistants for everyday planning, even as a sizable share...

Interviews & Exclusives
Payments Modernization Starts With Consumer Insight

December 19, 2025
Watch more: What’s Next in Payments Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of […]

AI Turns Cards Into Intelligent Payment Credentials

December 17, 2025
Watch more: Beyond the Card: Visa’s Jeffrey Chen Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Could Voice Emerge as the Payments Power Tool?

December 17, 2025
Watch more: What’s Next in Payments: i2c’s John Bresnahan Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Banks Abandon Lift and Shift for Cloud-Native Payments

December 16, 2025
Watch more: Live Roundtable: AWS and Form3’s Mark Smith and Mark Fieldhouse Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Quick Reads
BNP Paribas Unveils AI Tool for Investment Teams

December 19, 2025
BNP Paribas has rolled out an internal artificial intelligence (AI) portal designed to speed up pitch preparation for its investment bankers, according to a Friday (Dec. 19) report from Financial News. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Consumers Spent $2.5 Billion in ChatGPT Mobile App in 2025

December 18, 2025
Consumers have spent over $3 billion in OpenAI’s ChatGPT mobile app in the roughly 31 months since the app was launched. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

UPS-Owned Happy Returns Tests AI to Combat Fraud

December 18, 2025
UPS-owned reverse logistics company Happy Returns reportedly plans to use artificial intelligence to combat returns fraud. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Google Says New AI Model Gemini 3 Flash Is Built for Speed

December 17, 2025
Google launched a new artificial intelligence (AI) model called Gemini 3 Flash on Wednesday (Dec. 17), saying this model is “built for speed” and will be available across the company’s...