Online firms and their banking partners have both the means and motives to stop fraudsters from accessing personal information, but today’s connected economy encompasses markets and customer service channels around the world. Thwarting fraud in one area is not enough to prevent it from cropping...
Reviews are a critical part of the online travel economy, with online shoppers poring over feedback to decide which companies to patronize. But false reviews can devastate a business's reputation and bottom line if left unchecked. In the latest Fraud Decisioning Playbook, James Kay, TripAdvisor’s...
Businesses from a wide variety of industries must handle troves of data as they continue to crack down on fraud. Making sense of such large volumes of information can be challenging, though, and firms must ensure that their systems are tapping into and analyzing the...
Catching fraudsters can feel like a game of whack-a-mole for marketplaces that must carefully vet both buyers and sellers. The key, says Oisin Hanrahan, CEO of on-demand professional marketplace Handy, is using artificial intelligence (AI) and machine learning tools to predict the probability of bad...
November 07, 2019
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