Yellow Ai news and trends

How AI Translation Could Rewire Global Business
artificial intelligence // August 26, 2024

A new generation of artificial intelligence (AI)-powered translation tools is dismantling language barriers and reshaping how companies communicate across borders and cultures, experts say.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

OpenAI, Google Double Down on Visuals With Multimodal AI
Artificial Intelligence // May 20, 2024

In the cutthroat world of artificial intelligence, tech behemoths are betting big on a new frontier: multimodal AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Bite-Sized AI: Why Smaller Models Like Microsoft’s Phi-3 Are Big for Business
artificial intelligence // April 23, 2024

Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Over 40% of Retailers Cite Talent Gap as Key Barrier to AI Adoption
artificial intelligence // December 07, 2023

From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at the forefront of innovation yet again. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Interviews & Exclusives
Voice Tech Leans on AI to Humanize Customer Service and Experience

December 14, 2021
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind of human reaction better handled by automated voice assistants powered by artificial intelligence (AI) that are smart, fast and far more humanlike now. Get the Full Story Complete the form […]

Quick Reads
Yellow.ai Launches Voice Platform for Customer Service AI Agents

September 17, 2024
Yellow.ai launched a large language model-powered voice platform that powers artificial intelligence agents designed to handle high volumes of customer inquiries in customer service applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Yellow.ai Partners With AWS to Scale AI-Powered Voicebots and Chatbots

November 21, 2023
Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. Get the Full Story Complete the form to...