Ai Agents news and trends

Microsoft, Google and Anthropic Channel Enterprise AI Use With Spreadsheets
artificial intelligence // March 18, 2026

Microsoft and Google are racing to embed artificial intelligence (AI) directly into their spreadsheet products, and the results suggest that Excel and Google Sheets, not purpose-built AI tools, may become the dominant interfaces for enterprise AI adoption. Get the Full Story Complete the form to...

Manus Debuts App to Link AI Agents to Personal PCs
artificial intelligence // March 18, 2026

Meta-owned Manus has debuted a capability that brings its artificial intelligence (AI) agent to users’ computers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Why AI Shopping Is Still Just a Smarter Search Bar
artificial intelligence // March 18, 2026

More than a year ago, I asked AI to help me buy a toaster. Not to browse. I knew exactly what I wanted, down to the brand, and I gave the LLM every advantage a real buyer could offer. I wanted to test whether I...

Alibaba Debuts Wukong AI Tool for Enterprise Clients
artificial intelligence // March 17, 2026

Alibaba has introduced an artificial intelligence (AI) tool designed for its enterprise customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Interviews & Exclusives
Amazon Opens Its Platform While Walmart Automates Its Warehouses

March 12, 2026
In the long contest between Amazon and Walmart, strategy has rarely been static. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

New Research: Productivity Gains Rise When Companies Pair AI Agents With Strong Oversight

February 12, 2026
Companies have spent the past two years racing to deploy artificial intelligence (AI) agents across sales, finance, operations and customer support. Now, a new constraint is surfacing inside the enterprise:...

AI Agents Shift Power From Marketing to Metadata

December 11, 2025
Merchants have spent much of the eCommerce era obsessed over understanding a single buyer: the human at the other end of a screen, swayed by brand storytelling, emotional triggers, intuitive...

AI Gives Main Street the Power to Play Like the Fortune 500

December 04, 2025
The great divide in American business has traditionally been defined by scale. The Fortune 500 enjoyed the advantages of large finance teams, sophisticated systems, and the operational resilience that comes...

Quick Reads
Google Debuts New Ways to Let AI Agents Shop Like Humans

March 19, 2026
Google has updated its Universal Commerce Protocol (UCP), the agentic commerce standard launched in January. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Manus Debuts App to Link AI Agents to Personal PCs

March 18, 2026
Meta-owned Manus has debuted a capability that brings its artificial intelligence (AI) agent to users’ computers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Alibaba Debuts Wukong AI Tool for Enterprise Clients

March 17, 2026
Alibaba has introduced an artificial intelligence (AI) tool designed for its enterprise customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Musk Courts Bankers and Lenders to Teach Grok Finance

March 16, 2026
xAI reportedly wants its Grok chatbot to get better at offering financial strategies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...