In Store Shopping news and trends

Klarna Expands In-Store Pay-Later Offering With Clover Partnership
BNPL // April 15, 2025

Klarna has teamed with Clover to bring its pay-later offering to that company’s point-of-sale system. The partnership will let shoppers pick Klarna’s installment payment option at more than 100,000 merchants in the U.S., according to a Tuesday (April 15) news release. “The agreement marks a major step in Klarna’s...

Target Plans Holiday-Themed Upgrades In Store and Online
Retail // November 05, 2024

Target is getting a holiday makeover as retailers prepare for a potentially tepid shopping season. The retailer announced recently that it would be turning its physical and digital retail presence into a “fantastical destination” for the holidays, outfitting stores with things like peppermint swirl decor — in Target’s...

Two-Thirds of Consumers Now Use Some Digital Shopping Features
Retail // October 24, 2024

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for integration between digital and physical retail experiences. A PYMNTS Intelligence report, “2024 Global Digital Shopping Index: The Rise of the...

Vera Bradley CEO: Customization and Interactive Experiences Transform In-Store Journey
Retail // July 18, 2024

As Vera Bradley transforms to meet consumers’ evolving omnichannel expectations, the brand is upgrading its stores to better fit how consumers want to shop. In an interview with PYMNTS following the accessories, fashion and home goods brand’s announcement of its refresh, CEO Jackie Ardrey shared...

Interviews & Exclusives
SMBs Face Pressure to Match Big Retail’s Digital Game

April 16, 2025
The pandemic sent us all online to get the goods and services we needed — and if we weren’t comfortable using a mobile device to scroll and click through to a purchase, that discomfort fell by the wayside with haste. In the post-pandemic world, we’ve gone to the stores while still maintaining a foot in […]

42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores

November 29, 2023
Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via retail subscriptions, but sizeable shares...

Consumers Purchase Groceries at Walmart, Saving Pricier Item Spend for Amazon

June 30, 2023
Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop at the world’s largest two...

UK Retailers Lead US Counterparts in Adopting In-Store Payments Innovations

February 16, 2023
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential groceries and health products to...

Quick Reads
Klarna Expands In-Store Pay-Later Offering With Clover Partnership

April 15, 2025
Klarna has teamed with Clover to bring its pay-later offering to that company’s point-of-sale system. The partnership will let shoppers pick Klarna’s installment payment option at more than 100,000 merchants in the U.S., according to a Tuesday (April 15) news release. “The agreement marks a major step in Klarna’s push into in-store shopping options, which will allow shoppers to […]

Target Plans Holiday-Themed Upgrades In Store and Online

November 05, 2024
Target is getting a holiday makeover as retailers prepare for a potentially tepid shopping season. The retailer announced recently that it would be turning its physical and digital retail presence into a “fantastical...

Walmart Expands Test Of Scan & Go To Ten More Locations

August 10, 2017
Retailing giant Walmart is expanding the use of its Scan & Go mobile app, which is already being tested in around 12 stores in Arkansas, Florida, Texas and Georgia, to...

Alphabet’s Chairman Declares UK Top eCommerce Dog

December 31, 2015
The U.K. is outpacing every other country when it comes to the eCommerce game, at least that is what Eric Schmidt, the executive chairman of Google parent company Alphabet, told...