The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage...
Financial institutions (FIs) face a perennial challenge in their day-to-day operations — convincing customers to use their products and services rather than a competitor’s. This issue is present in almost every industry, as the $70.3 billion spent on TV advertising in 2019 illustrates. FIs have...
Whether they're approving loan applications or targeting products and services, CUs are increasingly relying on data analytics to help with everyday decisions. But looking at financial data alone doesn’t always paint the full picture, says Tony Hildesheim, chief information officer of Redwood Credit Union. In...
In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000 consumers joined CUs in March 2019. To stay competitive, many CUs are turning to data analytics to improve their operations in a number...
May 27, 2020
The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to […]