Credit unions face a retention challenge that has less to do with age than with architecture. That is the central takeaway from “Digital-First Retention Playbook: Winning Gen Z Loyalty at Credit Unions,” a PYMNTS Intelligence report produced in collaboration with Velera. While the report focuses on younger...
Today’s financial institutions aren’t racing to adopt the latest technology for bragging rights. Instead, they are homing in on the customer journey as the benchmark of meaningful change “We just want to continue solving problems for our customers,” Igor Cerc, Chief Enterprise Strategy Officer &...
Bank of America’s CashPro platform is undergoing a transformation, fueled by artificial intelligence (AI), real-time data and digital capabilities. This has contributed to CashPro netting more than 40,000 corporate and commercial clients around the world. The global treasury management platform now supports everything from mobile-based...
Santander Bank has made a deal to sell seven branches in Pennsylvania as it continues its transformation into a national, digital-first bank. The firm agreed to sell the branches to Syracuse, New York-based Community Bank, which operates about 200 branches in Pennsylvania, New York, Vermont and Massachusetts. The transaction...
January 07, 2026
Credit unions face a retention challenge that has less to do with age than with architecture. That is the central takeaway from “Digital-First Retention Playbook: Winning Gen Z Loyalty at Credit Unions,” a PYMNTS Intelligence report produced in collaboration with Velera. While the report focuses on younger members, its findings point to a broader shift underway in […]
November 03, 2025
Today’s financial institutions aren’t racing to adopt the latest technology for bragging rights. Instead, they are homing in on the customer journey as the benchmark of meaningful change “We just...
August 04, 2025
Bank of America’s CashPro platform is undergoing a transformation, fueled by artificial intelligence (AI), real-time data and digital capabilities. This has contributed to CashPro netting more than 40,000 corporate and...
June 11, 2025
They account for 40% of consumers worldwide and will represent 31% of the workforce by 2030. With current purchasing power standing at $450 billion and expected to reach $12 trillion...
February 02, 2026
Varo Bank said its all-digital nationally chartered bank is entering a new stage of growth after raising $123.9 million in a Series G round led by existing investor Warburg Pincus and new investor Coliseum Capital Management. The company also added two members to its board of directors, including Alice Milligan, former chief marketing officer at Morgan Stanley, and Kevin Watters, former division […]
June 25, 2025
Santander Bank has made a deal to sell seven branches in Pennsylvania as it continues its transformation into a national, digital-first bank. The firm agreed to sell the branches to Syracuse, New...
June 18, 2025
Credit unions closed 32 locations during the first quarter, the largest drop since 2021. As the publication Credit Union (CU) Times reported Tuesday (June 17), that brings the industry’s branch...
May 14, 2025
British digital bank Zopa says it has raised 80 million pounds ($106 million) in new capital. “We will use the funds to strengthen Zopa’s balance sheet without diluting shareholders as...
