Restaurant Tech news and trends

Quick Service Restaurants Double-Down on Technology to Gain Customers
ResTech // November 01, 2023

The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding...

Olo Taps AI to Improve Digital Ordering and Payment Experience
artificial intelligence // August 01, 2023

Second quarter earnings for restaurant technology platform Olo released Tuesday (Aug. 1) showcased strong company performance and a commitment to shaping the future of the restaurant industry through digital innovation. According to the results, Olo generated $55.3 million in total revenue in Q2, a 21% increase year...

Olo Turns to Drive-Thru in Bid for ‘Digital Entirety’
ResTech // February 22, 2023

Olo, in its attempt to touch all restaurant transactions, is going after drive-thru orders. The restaurant-focused B2B software-as-a-service (SaaS) platform shared Wednesday (Feb. 22), on a call discussing its fourth quarter 2022 financial results, that it is looking to dramatically increase its reach by powering...

Yum Expands Delivery Even As It Disappoints Investors
Earnings // May 01, 2019

Yum! Brands keeps rolling out delivery and technology for its quick service restaurant (QSR) brands, but that didn’t save it from disappointing investors early Wednesday (May 1) when it released its financial results for the first quarter of 2019. Yum! Brands operates the Pizza Hut,...

Interviews & Exclusives
Quick Service Restaurants Double-Down on Technology to Gain Customers

November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding client in aspects such as convenience, use of technology, or […]

Like, Love, Yum. Papa John’s CMO On Facebook “Start Order” Play

July 14, 2017
Press button. Receive pizza. It’s basically that easy, now that Papa John’s has become the first national pizza brand to offer instant ordering via Facebook’s new “Start Order” button. Users...

Peapod And Alexa Deliver Greater Grocery Ordering Convenience

July 13, 2017
Peapod was one of the earliest Internet startups to offer grocery delivery services, so it only makes sense that the company would strive to stay at the forefront of the...

BlueCats Kills A Dozen Birds With One Stone For Restaurateurs

July 11, 2017
Nobody likes getting cold food delivered to their restaurant table. Wait staff do the best they can, but it’s not always easy to find the customer who ordered a meal;...

Quick Reads
Smaller Restaurant Brands Adopt Digital Solutions

February 21, 2024
Smaller restaurant brands are increasingly adopting digital solutions to optimize their operations. Restaurant technology provider Olo reported Wednesday (Feb. 21) that the “emerging enterprise segment,” which it defines as brands with five to 99 locations, has become a “meaningful contributor” to the company’s growth. “Emerging enterprise has become a meaningful contributor to location count since we’ve doubled […]

Olo Taps AI to Improve Digital Ordering and Payment Experience

August 01, 2023
Second quarter earnings for restaurant technology platform Olo released Tuesday (Aug. 1) showcased strong company performance and a commitment to shaping the future of the restaurant industry through digital innovation. According...

Yum Expands Delivery Even As It Disappoints Investors

May 01, 2019
Yum! Brands keeps rolling out delivery and technology for its quick service restaurant (QSR) brands, but that didn’t save it from disappointing investors early Wednesday (May 1) when it released...

Noodles & Company Launches Loyalty Program And App

July 20, 2017
Surprise noods? Who would say “no” to that? Noodles & Company unveiled its new NoodlesREWARDS program on Wednesday as a way to say “thank you” to its loyal customers and...