The Data Point news and trends

70% of Consumers Say Yes to AI Agents for Shopping
artificial intelligence // February 11, 2026

The most revealing signal in the latest PYMNTS Intelligence research is not that consumers are experimenting with agentic AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
Credit Cards // February 10, 2026

Consumers who pay the most for their credit cards turn out to be the ones least likely to ignore them. Just 3.9% of premium cardholders report rarely or never using their high-fee plastic, making them the most loyal segment in the entire credit card market,...

Digital Banks Win With Younger and Lower-Income Consumers
Digital-First Banking // February 09, 2026

Digital bank users are not simply early adopters of new payment methods. They represent a distinct slice of the U.S. banking population, shaped by age, income, education and daily payment habits in ways that set them apart from customers of traditional banks. Get the Full Story Complete the form...

Two-Thirds of Cardholders View Issuers More Positively After Credit Limit Increases
Credit Cards // February 05, 2026

Nearly three-quarters of credit cardholders who requested a limit increase and were denied turned to installment plans as an alternative source of credit, revealing how rejection decisions push consumers toward competing financial products. Get the Full Story Complete the form to unlock this article and...

Interviews & Exclusives
More Than Half of Banks Plan to Outsource Fraud Detection 

February 13, 2026
The cost of fraud at U.S. financial institutions is rising, but the deeper threat may be what it does to customer relationships and brand reputation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year

February 10, 2026
Consumers who pay the most for their credit cards turn out to be the ones least likely to ignore them. Just 3.9% of premium cardholders report rarely or never using...

Digital Banks Win With Younger and Lower-Income Consumers

February 09, 2026
Digital bank users are not simply early adopters of new payment methods. They represent a distinct slice of the U.S. banking population, shaped by age, income, education and daily payment habits in ways that...

Two-Thirds of Cardholders View Issuers More Positively After Credit Limit Increases

February 05, 2026
Nearly three-quarters of credit cardholders who requested a limit increase and were denied turned to installment plans as an alternative source of credit, revealing how rejection decisions push consumers toward...

Quick Reads
Digital Banks Fill Gaps in Small Business Working Capital Loans

January 17, 2023
As working capital from traditional lenders evaporates, SMBs are seeking fresh funds from digital channels. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

56% of Consumers Say Storing Payment Info With Retailers Improves Checkout

November 22, 2022
Manually entering credit card information for each online purchase is such a source of friction and irritation that more than half of consumers are setting their security concerns aside and...

94% of Companies Plan Investments to Digitize Payments and Finance Functions

November 15, 2022
Demand for digitization in the payments and finance areas has reached critical velocity as a new sampling of CFOs shows near unanimous support for additional spending on this technology to...