By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious deployment of artificial intelligence (AI) at its flagship Mexican-style fast food chain signals a potential sea change in how America...
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice artificial intelligence company’s presence in the restaurant industry. Get the Full Story Complete the form to unlock this article and...
After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to change the fast-food ordering process by replacing human workers with voice-activated chatbots, had been a closely watched experiment in the...
November 08, 2024
That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation has become serious business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]
March 16, 2020
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since 2014. Approximately 60 percent of Americans use digital...
September 18, 2017
Think back just five years ago. In 2012, we were five years into the smartphone revolution, and most people thought we were crazy writing about the demise of physical retail...
July 31, 2024
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]
June 20, 2024
SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice artificial intelligence company’s presence in...
March 27, 2024
DoorDash is reportedly hiring to strengthen its AI-powered voice ordering product for restaurant customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
November 20, 2019
7-Eleven has launched voice ordering with 7Voice, which allows customers to place orders through Google Home and Amazon Echo systems, the company said in a press release on Wednesday (Nov....
