Paging Dr. Alexa: How are you feeling? It may not be long before virtual, voice-controlled assistants can tell and answer accordingly. Mattersight VP of Product Andy Traba says the tech’s all there, and it’s just a matter of time before our friendly home bots pick...
It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption...
April 01, 2020
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