Digital Shift news and trends

Gen Z Isn’t Different. They’re Digital by Default.
Consumer Insights // August 06, 2025

By the 1920s, cars and telephones had changed how people connected. Young adults could travel on their own and make plans without meeting in person. It felt revolutionary to their parents, but they were still doing what people had always done. They met friends, went...

eCommerce Grabs 17.9% of Overall Retail Sales in 2024’s Fourth Quarter  
eCommerce // February 19, 2025

The fourth quarter of 2024 capped a strong year for online retail sales, as holiday spending shifted to digital channels, capping a double-digit increase over the third quarter — and a nearly double-digit boost over last year’s levels. Get the Full Story Complete the form...

March Madness 2025 and Beyond: When AI Meets the Big Dance
Artificial Intelligence // February 15, 2025

As the calendar flips to March, college basketball fans are gearing up for another exhilarating NCAA tournament. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
eCommerce // January 22, 2025

Turns out, we can learn a lot of things about people by studying rats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
Online Finally Breaks Brick and Mortar

January 09, 2026
In 2026, online and digitally-influenced retail finally surpasses brick-and-mortar sales in the categories that matter most to modern retail. This moment has been years in the making, obscured less by consumer behavior than by how the industry measures itself.

eCommerce Grabs 17.9% of Overall Retail Sales in 2024’s Fourth Quarter  

February 19, 2025
The fourth quarter of 2024 capped a strong year for online retail sales, as holiday spending shifted to digital channels, capping a double-digit increase over the third quarter — and...

It’s Chess, Not Checkers, for CFOs Tackling 2025’s Landscape

January 20, 2025
When it comes to the finance team of the future, spreadsheets and calculators aren’t cutting it anymore. Get the Full Story Complete the form to unlock this article and enjoy...

Mid-Market Companies Rewrote Rules of Working Capital in 2024

December 26, 2024
A defining trend of the past quarter-century has been digital innovation’s impact in moving business operations from reactive to proactive. Get the Full Story Complete the form to unlock this...

Quick Reads
Basel Committee Warns Against Banking Digitalization Risks

May 16, 2024
A global financial watchdog is warning against the risks of digitalization in the financial world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Google Opens Its Digital Wallet to Users In India

May 08, 2024
Google’s digital wallet is now available in the world’s most populous country. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Santander Slashes Jobs as Banking’s Digital Shift Continues

March 04, 2024
Santander is reportedly cutting 320 jobs as it continues to embrace digital banking. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Neem Debuts Embedded Payments Infrastructure for Businesses in Pakistan

September 25, 2023
Banking-as-a-service platform (BaaS) Neem has introduced a payment infrastructure for digital businesses in Pakistan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...