Merchant Loyalty news and trends

Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy
Consumer Finance // March 06, 2023

American consumers remain pessimistic about the economy despite recent positive indicators. Consumers still expect elevated inflation rates for the foreseeable future, even as inflation has begun to trend downward. In this challenging environment, merchants must decide how best to attract customers. One would be forgiven...

Study Finds More Than Two-Thirds of Consumers Chase Deals, Not Merchants
Checkout Conversion // September 29, 2022

Understanding the three online shopper personas — along with their preferences for pricing and their loyalty to favorite merchants — is essential to creating effective customer blueprints that look beyond typical demographic categories and product-centric segmentation. Indeed, more than two-thirds of online shoppers frequently opt...

How Payments Will Save Retail
Payment Methods // March 01, 2016

I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. To have and to hold from this day forward — for better, for worse; for richer, for poorer; in sickness and in health — to love and to cherish, till death us do...

Interviews & Exclusives
Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy

March 06, 2023
American consumers remain pessimistic about the economy despite recent positive indicators. Consumers still expect elevated inflation rates for the foreseeable future, even as inflation has begun to trend downward. In this challenging environment, merchants must decide how best to attract customers. One would be forgiven for thinking deal chasing is at the forefront of the […]