Shake Shack news and trends

Shake Shack Launches Loyalty Program for Online and App Orders
Loyalty & Rewards // May 28, 2025

Shake Shack is set to launch its first loyalty offering through its app and website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Can Delivery Robots Solve Last-Mile Logistics Issues?
Delivery // February 03, 2025

Serve Robotics CEO Ali Kashani envisions autonomous delivery robots transforming urban logistics by optimizing the pickup and delivery of food and other products to lower the cost of last-mile delivery for businesses. Get the Full Story Complete the form to unlock this article and enjoy...

Restaurant Sector Eager to Say Goodbye to Rough Year
Consumer Insights // November 17, 2024

The restaurant industry is reportedly eager to move beyond a difficult 2024. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts
Unattended Retail // September 18, 2024

In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Interviews & Exclusives
Can Delivery Robots Solve Last-Mile Logistics Issues?

February 03, 2025
Serve Robotics CEO Ali Kashani envisions autonomous delivery robots transforming urban logistics by optimizing the pickup and delivery of food and other products to lower the cost of last-mile delivery for businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts

September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency....

Shake Shack Sees Digital Experience Driven by Dynamic Kitchens

January 10, 2022
2020 saw restaurants rush to become available through digital platforms, and 2021 gave restaurants a glimpse into how digital behaviors might normalize when contagion concerns subside. Now, looking to 2022,...

Shake Shack Uses Data To Provide Omnichannel Convenience, Create Playful Experiences

June 18, 2021
Gone are the days when people went to grocery stores to buy food to eat at home, they went to restaurants to eat a cooked meal brought to their table...

Quick Reads
Fast-Casual Restaurant CEOs Say Kids Are Cutting Discretionary Spending

October 30, 2025
Younger consumers are reportedly cutting down on their trips to restaurants due to the challenges they face in the labor market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing […]

Shake Shack Launches Loyalty Program for Online and App Orders

May 28, 2025
Shake Shack is set to launch its first loyalty offering through its app and website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Restaurant Sector Eager to Say Goodbye to Rough Year

November 17, 2024
The restaurant industry is reportedly eager to move beyond a difficult 2024. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Shake Shack and Uber Team With Serve Robotics on Robot Delivery

August 14, 2024
Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...