Zendesk is hoping that its $4.13 billion acquisition of Momentive Global, which owns SurveyMonkey, will give it the power to see what users and consumers are thinking, TechCrunch reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut customers out from getting the help they need. In the new Global Recurring Payments Tracker, Pablo Kenney, director of product...
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What companies does Salesforce.com have its eye on? Fourteen companies including Tableau Software, Adobe, Pegasystems, and Qlik, to name a few. That’s according to leaked — yes, leaked — emails from former Secretary of State Colin Powell who has been on the board of the...
October 03, 2024
Artificial intelligence is getting better at decoding human emotions, and businesses are using the software to improve customer interactions and drive sales. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By […]
November 02, 2021
Zendesk is hoping that its $4.13 billion acquisition of Momentive Global, which owns SurveyMonkey, will give it the power to see what users and consumers are thinking, TechCrunch reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]
