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Digital Transformation

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PYMNTS Intelligence®

Digital Transformation Research

Fighting Fraud and Finding Trust Amid Banking’s Data Deluge

In today’s digital economy, data has become the essential resource that creates the engine powering financial institutions (FIs), credit unions and FinTechs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

HTML | Inside the September 2025 Report

The Gen Z Decoder Ring - August 2025

Gen Z isn’t different. They’re digital by default. For “The Gen Z Decoder Ring,” PYMNTS Intelligence surveyed 25,000+ U.S. consumers to decode how Gen Z is rewriting the rules of just about everything digital, including payments and banking. From digital wallets to credit-building hacks, this data-rich report reveals why Gen Z isn’t just keeping up with the future; they’re leading it. Now available for download. 

PDF | Inside the August 2025 Report

Payments Leaders Swap Certainty for Scale, Speed and Resilience

Operational stability may never return to what it once was. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive...

HTML | Inside the August 2025 Report

More in Digital Transformation

post thumbnail Earnings

Walmart US eCommerce Sales Jump 28% as Consumers Seek Value
post thumbnail Earnings

Target Launches Shopper Chatbot
post thumbnail Earnings

Klarna Sees Future as Neobank as Growth Accelerates
post thumbnail B2B Payments

CEOs Team With CFOs to Turn Payments Into Source of Strategic Advantage
post thumbnail Artificial Intelligence

OpenAI Says Experimental Group Chat Feature Enables Collaboration and Interaction
post thumbnail Apple

Apple Launches Digital ID in Wallet
post thumbnail Mobile Wallets

QR Codes and Digital Wallets Converge as Scan to Pay Gains Momentum
post thumbnail David S. Evans

The $4.5 Quadrillion Opportunity in Human Time
post thumbnail Economy

The Weekender: Turkey, Tech and the Price Tag of Gratitude
post thumbnail Loyalty & Rewards

Southwest and Galileo Bring Rewards to Debit’s Doorstep
post thumbnail artificial intelligence

Firmly Launches Platform That Eases Merchant Adoption of Agentic Commerce
post thumbnail Connected Economy

CHNGNetwork: Where the Next Version of the Economy Is Being Written
post thumbnail artificial intelligence

The Prompt Economy Has Arrived. Now Comes the Hard Part
post thumbnail Digital Payments

i2c Certified by Visa as First Global Issuer Processor for Click to Pay
post thumbnail Connected Economy

JPMorgan, Citi Lead 1.9% CE 100 Gain With Tokenization Push
post thumbnail The Weekender

The Weekender: Smart Home Edition, Where Even the Bird Feeder Slides Into Your DMs
post thumbnail eCommerce

Instacart Adds New Business Features to its eCommerce Suite
post thumbnail Cryptocurrency

Citi Plans Crypto Custody Service Launch for 2026
post thumbnail Connected Economy

AWS Turns AI Agents Into a Workhorse as Nvidia Sees a Threat
post thumbnail eCommerce

AI Transforms the Prompt Economy™ Into the Purchase Economy
post thumbnail SMBs

Square Adds AI-Powered Insights and Voice Ordering for Local Businesses
post thumbnail B2B Payments

Building Inside Legacy Systems Helps CFOs Capture New Payments Value
post thumbnail Acquisitions

Regional Banks Consolidate Tech and Deposits as Fifth Third Buys Comerica
post thumbnail Partnerships

Nearly Half of FinTechs Now Partner With Credit Unions
post thumbnail Artificial Intelligence

Discover Network, Worldpay Say AI Is Rewiring the Foundation of Global Money Movement
post thumbnail Cryptocurrency

Mandarin Oriental Grand Cayman Tests Bitcoin as Payment for Multimillion-Dollar Homes
post thumbnail Regulation

The Check Is No Longer in the Mail From the US Government
post thumbnail artificial intelligence

Squarespace Debuts ‘AI-Powered Business Partner’ Beacon
post thumbnail Artificial Intelligence

TD Bank Says AI Will Reduce Costs and Enhance Client Services
post thumbnail Payments Innovation

New SaaS Security Framework Boosts Embedded Payments
post thumbnail Payments Innovation

Cloud-Native Payments Let Banks Treat Data Like Rocket Fuel
post thumbnail Partnerships

Nasdaq Calypso Infrastructure Now Available on AWS Cloud
post thumbnail B2B Payments

Mid-Market CFOs Push Banks on Better Access to Working Capital Tools
post thumbnail Investments

Distyl Raises $175 Million to Help Fortune 500 Firms Become ‘AI-Native Enterprises’
post thumbnail Travel Payments

Albertsons Adds Expedia-Powered Travel Booking to Loyalty Program Platform
post thumbnail Retail

Green Dot Says Speed, Not Swag, Wins Customer Loyalty
post thumbnail artificial intelligence

AI’s Great Jobs Debate Requires a History Lesson
post thumbnail Artificial Intelligence

YouTube Unveils AI-Powered ‘Creative Partner’ and Other Tools for Creators
post thumbnail Investments

WorkFusion Raises $45 Million to Scale Agentic AI in Financial Crime Compliance
post thumbnail B2B Payments

AI Puts Trade Finance on the Front Line of Global Growth
post thumbnail Artificial Intelligence

Google Debuts Payments Protocol for Agentic Commerce
post thumbnail Cryptocurrency

Stablecoins Target ‘Network of Networks’ Effect Across Global B2B Payments
post thumbnail B2B Payments

B2B Invoice-to-Cash KPIs Get Big Boost From AI
post thumbnail eCommerce

Etsy Adds AI-Powered Writing and Search Tools for Sellers
post thumbnail IPO

Wall Street Bets on FinTechs Reinventing Lending, Credit and Payments
post thumbnail B2B Payments

5 Ways CFOs Are Shaking Off the Finance Function’s ‘Department of No’ Label
post thumbnail Partnerships

Microsoft and OpenAI ‘Working to Finalize’ Terms of Next Stage of Partnership
post thumbnail Retail

Amazon Bets on Machines. Walmart Bets on People.
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Exclusive Clips

Walmart US eCommerce Sales Jump 28% as Consumers Seek Value

 November 20, 2025

Target Launches Shopper Chatbot

 November 19, 2025

Klarna Sees Future as Neobank as Growth Accelerates

 November 18, 2025

PYMNTS DATA

New Itinerary: How Invoice-to-Pay Platforms Are Transforming Hospitality

Manual accounts payable (AP) processes are emerging as a significant pain point for the hospitality sector. In an industry known for its high transaction volumes, ranging from housekeeping supplies to food services, finance teams are inundated by a relentless stream of invoices and payment reconciliations each month. In such a...

HTML | Inside the June 2025 Report

Payments Execs on Agentic AI: ‘The Back Office Will Never Be the Same’

The age of agentic AI is here, and it’s rewriting the rules of financial services. Artificial intelligence (AI) is experiencing a fundamental shift. Once confined to the realms of content generation and isolated automation tasks, AI’s capabilities have advanced beyond its game generative capabilities toward what many industry leaders call...

HTML | Inside the April 2025 Report

How People Pay eBook - February 2025

Consumers are increasingly connected, and their growing comfort with technology is reshaping how they pay. Connected tech users are leading the charge, ditching cash in favor of digital wallets and online purchases, while mainstream consumers are driving the surge in mobile payments. Download this exclusive dataset and learn how people pay for tech.

PDF | Inside the February 2025 Report

From Mainframes to Microservices: Cloud Migration Ushers In New Era for Financial Services

Welcome to the new era of banking, where legacy systems are being shattered and rebuilt from the ground up. This isn’t your grandfather’s tech upgrade; it’s a $1 trillion transformation that’s turning staid financial institutions into nimble tech powerhouses. J.P. Morgan Payments, the 150-year-old bank’s payments division, is deploying artificial...

HTML | Inside the January 2025 Report

The Modern Money Mobility Ecosystem - January 2025

Frameworks come in handy when business leaders need a structured approach to analyzing complex business situations. And, boy do they come in handy when technology and payments join forces to drive change and uncover new opportunities. The Framework Series™ does that, and we’re launching our first one today. Here’s a new framework for understanding how payments meets embedded banking to create an entirely new money mobility ecosystem.

PDF | Inside the January 2025 Report

Big Three: How Choice, Confidence and Convenience Drive Payments Optimization

As the digital transformation evolves, payments optimization has become the ultimate test for businesses striving to maintain a competitive edge. Companies are seeking the perfect balance in their payment processes to maximize both revenue and consumer engagement. Even small adjustments to payment processes can punch far above their weight, potentially...

HTML | Inside the January 2025 Report

Why Payments Innovators Say Simplicity Is Their New KPI

Complexity is a hallmark of business, especially when it comes to money movement. Funds flow between senders and receivers in the blink of an eye. When they move across borders and currencies, there are several touch points in the mix. Ten executives told PYMNTS why simplicity is a new key...

HTML | Inside the November 2024 Report

The Great Paper Escape: Transforming Accounts Payable for the Digital Age

Paper checks continue to dominate the accounts payable (AP) landscape — a costly reality when digital payments innovation pulses through every artery of commerce. AP departments across industries remain mired in paper-based, legacy payments that erode business relationships. Suppliers increasingly demand buyer partners that ensure frictionless, timely payments. For AP...

HTML | Inside the November 2024 Report

How 10 Payments Executives ‘Do’ Digital in the Post-Pandemic Age

More than four years ago, the great digital shift — already in motion — began to accelerate at warp speed. The pandemic forced us all indoors. We lived life online, making purchases, waiting out supply chain snarls, paying online and working from home. The world sheltered in place, with digital conduits the...

HTML | Inside the September 2024 Report

Businesses at Risk: The High Cost of Manual AR Processes and What to Do About It

The speed of business today demands agility, yet outdated accounts receivable (AR) processes remain a stubborn bottleneck for many organizations. Increasingly, the complexity and volume of invoices threaten to overwhelm manual systems, leaving businesses even more vulnerable to inefficiencies and lost revenue. In the face of these challenges, AR automation...

HTML | Inside the August 2024 Report

Debit Cards In Digital Wallets Gaining Ground Across Sectors

As consumers leverage digital wallets in greater numbers, businesses across sectors must understand the latest trends to compete. One such trend is that debit cards have become the primary payment method digital wallet users ultimately leverage. This prevalence suggests that many users like digital wallets’ convenience but value the discipline...

HTML | Inside the August 2024 Report

GenAI and Voice Assistants: Adoption and Trust Across Generations

When they arrived on the scene, voice assistants seemed like sci-fi made real. Once hailed as revolutionary, they are now seeing a downshift in consumer enthusiasm. The share of U.S. consumers using voice assistants has sat at 60% this year. This ambivalence is evident across generations. Declining trust and satisfaction...

HTML | Inside the August 2024 Report

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