What happens when a simple request becomes a done deal? PYMNTS Intelligence, in collaboration with Visa, dives into the rise of agentic AI in “The Prompt Economy™: How AI Agents Turn Conversation into Commerce.” Where prompts replace buy buttons and commerce moves at the speed of a conversation.
PDF | Inside the August 2025 Report
Retailers are rapidly adopting generative artificial intelligence to enhance transaction security, customer personalization and forecasting, but many still struggle with weak data foundations, limiting their ability to fully capitalize on the technology. “GenAI Applications in Retail Transaction Analysis: Industry Trends and Insights,” a PYMNTS Intelligence and Fiserv collaboration, explores how leading retailers are leveraging GenAI, the challenges they face in execution and the key strategies that can help businesses turn AI-driven insights into a competitive advantage.
PDF | Inside the March 2025 Report
There’s two sides to the AI coin. Fraudsters use it to create more effective scams, while banks use it to detect and defend against fraudsters, and 83% of banks are considering its adoption for this purpose. As the PYMNTS Intelligence “Generative AI Tracker®” examines, the same capabilities that make AI effective against fraud also present risks that challenge its widespread adoption.
PDF | Inside the June 2024 Report
On a recent Saturday morning, a typical American consumer we’ll call Maya had a familiar problem. She had a vacation flight to book, a household budget to organize and a nagging sense she should “eat healthier.” A year ago, Maya would have opened a Google browser on her desktop, bounced...
HTML | Inside the March 2026 Report
Enterprise use of generative artificial intelligence has moved past experimentation and into daily finance operations. Using data from the February edition of The Enterprise AI Benchmark Report, “What Happens When CFOs Get Serious About Gen AI,” this PYMNTS Intelligence Data Book captures how gen AI is being adopted, governed and...
HTML | Inside the February 2026 Report
Chief financial officers are moving rapidly from tentatively exploring generative artificial intelligence to managing it as a core element of finance operations. By the end of 2025, gen AI was no longer confined to pilot programs or isolated analytics use cases. Instead, CFOs report that they are increasingly embedding it...
HTML | Inside the February 2026 Report
