Paytronix news and trends

Mobile-Only Restaurants Rub Consumers the Wrong Way
Consumer Insights // November 21, 2023

Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile device. By the Numbers The PYMNTS Intelligence study “The Digital Divide: Technology, the Metaverse and the Future of Dining Out”...

Restaurants Consolidate Tech Stacks in Search for Simpler Solutions
ResTech // September 27, 2023

Many restaurants have built up their tech stacks over time and are now seeking to winnow down their digital solutions, finding themselves with a disorderly tangle of incompatible software. Take, for instance, Inspire Brands, the parent company of Arby’s, Buffalo Wild Wings, Jimmy John’s and...

11% of Consumers Make Restaurant Reservations via Voice Technology
Voice Activation // September 21, 2023

As restaurants look to get more bodies in seats, they could benefit from integrating their reservation platforms with the voice assistants that consumers use day to day, PYMNTS Intelligence suggests. By the Numbers For PYMNTS’ recent study “Preparing for a Voice Commerce Future Report: Gen...

Hallmark Lets Consumers Venmo Gift Cards as DoorDash and Costco Up Digital Too
Retail // September 13, 2023

In today’s fast-paced world, gift-giving has become a convenient and versatile practice. Among the many options available, gift cards have emerged as the go-to choice for many. These small, plastic tokens offer a world of possibilities to the recipient, allowing them to choose what they...

Interviews & Exclusives
Hallmark Lets Consumers Venmo Gift Cards as DoorDash and Costco Up Digital Too

September 13, 2023
In today’s fast-paced world, gift-giving has become a convenient and versatile practice. Among the many options available, gift cards have emerged as the go-to choice for many. These small, plastic tokens offer a world of possibilities to the recipient, allowing them to choose what they want or need. While gift cards seem like the perfect […]

Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics

July 24, 2023
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect, according to new Paytronix CEO...

Automation Steps In to Fill Hospitality Service Staff Shortages

May 11, 2023
The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been...

Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?

March 28, 2023
Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone.  For most restaurants, the pandemic was just the beginning of revenue troubles. To...

Quick Reads
Paytronix Appoints Board Member Jeff Hindman as New CEO

July 18, 2023
Paytronix has appointed industry veteran and current board member Jeff Hindman as its new CEO. Hindman succeeds the company’s founder and current CEO, Andrew Robbins, who will assume the new role of executive chairman, Paytronix said in a Tuesday (July 18) press release. These moves aim to position Paytronix for the future, accelerate its growth and expand the footprint of […]

Paytronix Integrates Online Ordering for Restaurants With Square POS Platforms

May 16, 2023
Paytronix will soon launch its guest engagement solution for restaurants and convenience stores on the Square App Marketplace. With this integration, sellers using any Square point-of-sale (POS) platform will soon...

PYMNTS AM Radar: Musk Coin Love; Survivor FinTech; Meta Taste Buds; Smart Tech; ICYMI

June 21, 2022
Today is Tuesday, June 21 and it’s the first day of summer and the longest day of the year. While this would normally be a good thing for construction projects,...

Restaurants Continue Automating Amid Staff Shortages, Demanding Consumers 

May 03, 2022
The pandemic was a boom time for some restaurants, with a 200% increase in the early months of the worldwide health crisis. Even now as eateries welcome diners back to...