Quick-service restaurant (QSR) giant Yum! Brands has partnered with Nvidia to develop and scale artificial intelligence (AI) technologies for its restaurants. These technologies will be deployed at the QSR company’s KFC, Taco Bell, Pizza Hut and Habit Burger & Grill restaurants, the companies said in...
The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to streamline operations, improve profitability and enhance the customer experience. Last week, McDonald’s Chairman and CEO...
While McDonald’s fourth-quarter earnings, released Monday (Feb. 10), “did not meet our expectations,” according to CEO Chris Kempczinski, customer loyalty was a bright spot amid a slight uptick (0.4%) in global comparable sales while U.S. comparable sales slipped 1.4% largely due to the aftermath of an...
The days of hanging out at Starbucks without purchasing anything are apparently over. Beginning Monday (Jan. 27), the coffee chain is rolling out new policies that define customers as people who buy beverages or food. People who lounge without making purchases could be asked to leave, the...
March 05, 2025
The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to streamline operations, improve profitability and enhance the customer experience. Last week, McDonald’s Chairman and CEO Chris Kempczinski cited AI adoption among his top three trends […]
November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to high inflation, restaurants have been...
September 22, 2023
As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only location. The restaurant is opening...
September 06, 2022
On Monday (Sept. 5), California’s Governor Gavin Newsom signed into law Bill AB-257, which will set higher wage requirements for fast food workers as well as enact standards related to...
April 02, 2025
Domino’s Pizza has joined the DoorDash Marketplace, starting the rollout of a collaboration in which orders can be placed on the local commerce platform and delivered by the pizza company’s drivers. The companies are piloting this collaboration in select locations and plan to launch it across the U.S. in May and in Canada later this […]
January 27, 2025
The days of hanging out at Starbucks without purchasing anything are apparently over. Beginning Monday (Jan. 27), the coffee chain is rolling out new policies that define customers as people who buy...
November 17, 2024
The restaurant industry is reportedly eager to move beyond a difficult 2024. “I don’t know about you guys, but I’m ready for ’24 to be behind us, and I think...
November 15, 2024
In early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum Brands reportedly is seeing double-digit increases in customer engagement compared to traditional digital marketing campaigns....
