Quick Service Restaurants news and trends

Report: McDonald’s to Launch Digital Marketing Fund, Add Ordering Channels
Restaurant innovation // May 09, 2024

McDonald’s is reportedly set to modernize its marketing strategy by launching a digital marketing fund to be paid into by its U.S. franchisees. The move aims to modernize the fast-food giant’s marketing approach, enhance its competitive advantage and strengthen its position in the digital business landscape, CNBC reported Thursday (May 9), citing an...

Starbucks Renovations Include Quieter Stores, More Drive-Thrus
Retail // April 10, 2024

Starbucks is rolling out new store design features as it adds locations and renovates existing ones. During the current fiscal year that ends in October, the company plans to add 650 stores and renovate 1,000 others, Bloomberg reported Wednesday (April 10). Starbucks has more than 16,300 stores...

Wendy’s Insists It Has No Plans to Test Surge Pricing
Retail // February 28, 2024

Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test dynamic pricing — or surge pricing, the practice of hiking prices when demand is at its highest level — a social...

Domino’s CFO Says Momentum Shifting to Pickup Over Delivery
Earnings // February 26, 2024

Years into consumers’ ongoing financial challenges, restaurant customers are still trading down from delivery to pickup, Domino’s observed. The pizza giant, which has more than 20,000 locations around the world, shared on a call with analysts Monday (Feb. 26) discussing its fourth-quarter and full-year 2023 financial...

Interviews & Exclusives
Quick Service Restaurants Double-Down on Technology to Gain Customers

November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding client in aspects such as convenience, use of technology, or […]

Starbucks Expands Pickup-Only Locations as QSRs Adapt for Digital

September 22, 2023
As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only location. The restaurant is opening...

California’s Fast Food Restaurants Prepare for Automation, Closures After Wage Law

September 06, 2022
On Monday (Sept. 5), California’s Governor Gavin Newsom signed into law Bill AB-257, which will set higher wage requirements for fast food workers as well as enact standards related to...

Multi-Factor Authentication Makes QSRs Promotions, Discounts Fraud-Free

June 14, 2021
In keeping with the adage that “no good deed goes unpunished,“ it turns out that those popular promotions and discounts that restaurants use to reward existing customers and attract new ones...

Quick Reads
Square: Restaurant Worker Pay Jumps 66% in 7 Years

May 14, 2024
Labor costs continue to weigh on restaurants, according to a new report by Square. The point-of-sale payments company’s Quarterly Restaurant Report, released Tuesday (May 14) notes that average hourly earnings for restaurant workers have risen by 66% since 2017 compared to 40% for retail workers. However, these costs aren’t across the board in the food-service sector, the report […]

Starbucks Renovations Include Quieter Stores, More Drive-Thrus

April 10, 2024
Starbucks is rolling out new store design features as it adds locations and renovates existing ones. During the current fiscal year that ends in October, the company plans to add 650...

Wendy’s Insists It Has No Plans to Test Surge Pricing

February 28, 2024
Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test dynamic pricing — or surge pricing,...

7shifts Adds Tip Payouts Feature to Help Restaurants Retain Staff

August 24, 2023
Restaurant team management platform 7shifts has added a Tip Payouts feature. This feature allows operators to instantly send tips directly to employees’ personal debit accounts, the company said in a Thursday (Aug. 24) press...