Quick Service Restaurants news and trends

Papa Johns Thinks the Next Great Pizza Topping Is Software
ResTech // March 09, 2026

Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. Get the Full Story Complete the form to unlock this article...

Starbucks Says Digital Platforms Are Key Piece of Turnaround Strategy
Earnings // January 28, 2026

Digital platforms will play an important role in the next stage of Starbucks’ turnaround strategy, Chairman and CEO Brian Niccol said Wednesday (Jan. 28) during the company’s quarterly earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

QSRs Turn to AI to Drive Efficiency, Personalization and Predictive Operations
artificial intelligence // November 07, 2025

Artificial intelligence (AI) is increasingly shaping how the quick service restaurant (QSR) industry operates. After years of testing automation and data analytics, leading chains are now using AI to forecast demand, manage labor and streamline kitchen operations. The shift marks a broader redefinition of “fast...

Domino’s Sales Tick Up Amid Consumer Belt-Tightening
Earnings // October 14, 2025

American consumers are tightening their belts, but still have an appetite for pizza. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Interviews & Exclusives
Papa Johns Thinks the Next Great Pizza Topping Is Software

March 09, 2026
Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

Fast-Food Chains Order Up AI Despite Early Missteps

March 05, 2025
The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to...

Quick Service Restaurants Double-Down on Technology to Gain Customers

November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  Get the Full Story Complete the form to unlock this article and...

Starbucks Expands Pickup-Only Locations as QSRs Adapt for Digital

September 22, 2023
As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only location. Get the Full Story...

Quick Reads
McDonald’s Plans to Offer $3 Meals as Diners Seek Affordability

March 11, 2026
McDonald’s is reportedly planning to lower the cost of its value meals even further. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

Starbucks Says Digital Platforms Are Key Piece of Turnaround Strategy

January 28, 2026
Digital platforms will play an important role in the next stage of Starbucks’ turnaround strategy, Chairman and CEO Brian Niccol said Wednesday (Jan. 28) during the company’s quarterly earnings call....

Domino’s Sales Tick Up Amid Consumer Belt-Tightening

October 14, 2025
American consumers are tightening their belts, but still have an appetite for pizza. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Restaurant Sales Slide As Americans Lose Appetite for Dining Out

August 10, 2025
American restaurant chains are seeing declining sales as consumers stay at home.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...