Singapore Has Some of the World’s Top Mobile Shoppers and Leads in a Cross-Channel Experience

Global Digital Shopping Index: Singapore Edition

Consumers in Singapore are among the top mobile shoppers globally, making on average nearly two-thirds of their retail purchases using mobile devices. The country’s merchants have embraced key mobile shopping innovations, but many, especially small- to medium-sized businesses (SMBs), worry about keeping up with payments technologies. PYMNTS Intelligence’s latest research, “The 2025 Global Digital Shopping Index: Singapore Edition,” was commissioned by Visa Acceptance Solutions and offers a mobile-first playbook for retailers in Singapore.

Inside the June Playbook

65% of Singaporean consumers used phones as part of their latest retail purchase.
82% of Singaporean merchants offer cross-channel shopping.
32% of Singaporean consumers used a third-party, one-click checkout option for their last online purchase.