New Study: Click-and-Mortar™ Shopping Expands by 49% In Brazil

2024 Global Digital Shopping Index: Brazil Edition

Despite the tremendous growth in Click-and-Mortar™ shopping in Brazil over the last three years, the country’s retailers don’t offer 39% of the features that consumers want. PYMNTS Intelligence’s latest study, the “2024 Global Digital Shopping Index: Brazil Edition”  commissioned by Visa Acceptance Solutions, draws on insights from 2,200 consumers and 622 merchants to reveal what Brazil’s merchants need to know to drive consumer satisfaction and loyalty.

Inside the April Playbook
  • 46%: Portion of high-income shoppers who use Click-and-Mortar™ shopping features; this peaks for low-income shoppers, with 53% adopting these strategies
  • 74%: Rise in satisfaction scores among Brazil’s Click-and-Mortar™ shoppers compared to in-store-only shoppers
  • 7: Average number of the 21 digital shopping features merchants in Brazil already offer that consumers cannot find

    First Name*

    Last Name*

    Title*

    Company*

    Country*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS.

    Visa Acceptance Solutions Global Digital Shopping Series

    2024 Global Digital Shopping Index: SMB Edition
    2024 Global Digital Shopping Index: U.K. Edition
    2024 Global Digital Shopping Index: U.S. Edition
    The 2024 Global Digital Shopping Index